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Technical Communicator / Technical Communications

Beacon Systems, Inc

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Beacon Systems, Inc

Job Details

Skills

Technical Communicator
Technical Communications

Summary

Job Title: Technical Communicator / Technical Communications

Location: Onsite-Jackson, MS 39202

Duration: 12 Months

Description: The Technical Communications and Creative Services Specialist is a cross-functional role supporting both the agency’s Communications Department and the MIS Division with its Comprehensive Child Welfare Information System (CCWIS) and related applications and functions.

Required Skills/Experience

Effective communication, organizational, and time management skills.
7+ years Strong writing, editing, and visual communication skills; adaptive style for different platforms and audiences.
7+ years Proficiency in process optimization and internal documentation.
7 years Ability to work independently as well as collaboratively within a team.
7 years Professional experience in graphic design, digital media, or communications.
Tools: Microsoft Office Suite (PowerPoint, Excel, Word), Adobe Creative Cloud (Illustrator, Photoshop, InDesign), Microsoft SharePoint, Microsoft Teams, Adobe Workfront, Google Workspace, Smartsheet, Confluence, Lucidchart, SAP Business Network. 5-7 years

Responsibilities:

Project Management and Collaboration

Assist in the Project Management Office (PMO) and agency divisions with tasks and documentation for new and ongoing projects.
Partner with staff, editors, writers, IT, and external vendors to manage projects from concept through delivery.
Lead cross-functional meetings to discuss projects, tasks, and process documentation.
Internal and external agency communications, both written and verbal.
Assist in developing and executing strategic communications plans that integrate both digital and offline tactics.
Coordinate timelines, resources, and workflows to ensure high-quality, on-time deliverables.
Develop dashboards and monitoring tools for users to track project and/or task progress.

Digital Communications and Design:

Concept, design, and produce print and digital collateral – such as infographics, presentations, whitepapers, eBooks, etc. – while adhering to industry and agency brand standards
Ensure digital communications and design deliverables meet accessibility standards, including WCAG guidelines, to support inclusive access across digital platforms and materials.

Technical Writing:

Develop and maintain implementation and operational documentation to include deployment guides, system configuration documentation, operational procedures, and other project documentation.

Information Governance and File Management:

Create and maintain agency document repositories (e.g., SharePoint, Smartsheet) and ensure the documentation is updated as operational processes, tasks, requirements and system functionality evolve.

CCWIS and Federal Compliance Support:

Coordinate, prepare and maintain federally required documentation for a CCWIS system to ensure compliance with regulations and guidance issued by the ACF and the Children’s Bureau.
Work with the Project Management Office (PMO) and the Finance Division to prepare the required federal information and incorporate it into the required templates. This includes the Advanced Planning Documents
(APDs) and updates, and the Operational APDs (OAPDs), supporting narratives, and related documentation required to obtain and maintain federal approval and funding for the CCWIS system. Support responses to federal review comments, documentation requests, and audit inquiries from ACF, the Children’s Bureau, or other oversight bodies.
Document system architecture, modular design, functionality, and technical implementation methods to demonstrate compliance with CCWIS regulations (45 CFR 1355 and 1356) and federal system certification expectations.

Preferred/Not Required .

Experience working with information systems, cloud technologies, data analysis, or technology implementation projects. 5-7 years
Knowledge of User Experience (UX) design. 5-7 years
Experience with accessibility standards (WCAG). 5-7 years
Experience with communications related to child welfare

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10230636
Position Id: 9116858
Posted 15 hours ago

Company Info

About Beacon Systems, Inc

Beacon Systems (BeaconGov) is provider of strategic technology and business solutions to federal government entities alongside partners with strong federal, state and local backgrounds.

Senior Partners are military veterans who served our country with dignity and commitment. Our solid core staff and existing partnerships can readily access technical and support personnel nationwide.

BeaconGOV specializes in providing comprehensive Information Technology (IT) support services offering complete application development and implementation services, outsourcing, support, and training for enterprise wide systems that all synthesize into a smoothly integrated operation that will consistently aid in the advancement of the business from one level of production and efficiency the next level.

Beacon Systems is a Small, minority- woman-owned, and 8(a)/SDB certified company that demonstrates the season qualities of a larger company. Its management comprises of industry leaders with strong federal backgrounds who have demonstrated running successful companies and committed to results for our clients.

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Beacon Systems, Inc

Job Details

Skills

Technical Communicator
Technical Communications

Summary

Job Title: Technical Communicator / Technical Communications

Location: Onsite-Jackson, MS 39202

Duration: 12 Months

Required Skills/Experience

Effective communication, organizational, and time management skills.
7+ years Strong writing, editing, and visual communication skills; adaptive style for different platforms and audiences.
7+ years Proficiency in process optimization and internal documentation.
7 years Ability to work independently as well as collaboratively within a team.
7 years Professional experience in graphic design, digital media, or communications.
Tools: Microsoft Office Suite (PowerPoint, Excel, Word), Adobe Creative Cloud (Illustrator, Photoshop, InDesign), Microsoft SharePoint, Microsoft Teams, Adobe Workfront, Google Workspace, Smartsheet, Confluence, Lucidchart, SAP Business Network. 5-7 years

Responsibilities:

Project Management and Collaboration

Assist in the Project Management Office (PMO) and agency divisions with tasks and documentation for new and ongoing projects.
Partner with staff, editors, writers, IT, and external vendors to manage projects from concept through delivery.
Lead cross-functional meetings to discuss projects, tasks, and process documentation.
Internal and external agency communications, both written and verbal.
Assist in developing and executing strategic communications plans that integrate both digital and offline tactics.
Coordinate timelines, resources, and workflows to ensure high-quality, on-time deliverables.
Develop dashboards and monitoring tools for users to track project and/or task progress.

Digital Communications and Design:

Concept, design, and produce print and digital collateral – such as infographics, presentations, whitepapers, eBooks, etc. – while adhering to industry and agency brand standards
Ensure digital communications and design deliverables meet accessibility standards, including WCAG guidelines, to support inclusive access across digital platforms and materials.

Technical Writing:

Develop and maintain implementation and operational documentation to include deployment guides, system configuration documentation, operational procedures, and other project documentation.

Information Governance and File Management:

Create and maintain agency document repositories (e.g., SharePoint, Smartsheet) and ensure the documentation is updated as operational processes, tasks, requirements and system functionality evolve.

CCWIS and Federal Compliance Support:

Coordinate, prepare and maintain federally required documentation for a CCWIS system to ensure compliance with regulations and guidance issued by the ACF and the Children’s Bureau.
Work with the Project Management Office (PMO) and the Finance Division to prepare the required federal information and incorporate it into the required templates. This includes the Advanced Planning Documents
(APDs) and updates, and the Operational APDs (OAPDs), supporting narratives, and related documentation required to obtain and maintain federal approval and funding for the CCWIS system. Support responses to federal review comments, documentation requests, and audit inquiries from ACF, the Children’s Bureau, or other oversight bodies.
Document system architecture, modular design, functionality, and technical implementation methods to demonstrate compliance with CCWIS regulations (45 CFR 1355 and 1356) and federal system certification expectations.

Preferred/Not Required .

Experience working with information systems, cloud technologies, data analysis, or technology implementation projects. 5-7 years
Knowledge of User Experience (UX) design. 5-7 years
Experience with accessibility standards (WCAG). 5-7 years
Experience with communications related to child welfare

Dice Id: 10230636
Position Id: 9116858
Posted 15 hours ago

Company Info

About Beacon Systems, Inc

Go to company profile

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Digital Communication Specialist

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Communications and Creative Services Specialist

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About Beacon Systems, Inc Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial, State, and Local Agencies. We are a subsidiary of Radiant Digital Solutions. Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide. Job Title: Digital Communications Consultant Location:Onsite - Jackson, MS Duration:12 Months

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