Technical Communicator / Technical Communications

Moss Point, MS, US • Posted 14 hours ago • Updated 14 hours ago
Contract W2
Contract Corp To Corp
Contract Independent
6 Months
No Travel Required
Able to Sponsor
On-site
Depends on Experience
Company Branding Image
Fitment

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Job Details

Skills

  • Technical Communicator
  • Technical Communications

Summary

Job Title: Technical Communicator / Technical Communications  
Location: Onsite-Jackson, MS 39202
Duration: 12 Months
 
Description: The Technical Communications and Creative Services Specialist is a cross-functional role supporting both the agency’s Communications Department and the MIS Division with its Comprehensive Child Welfare Information System (CCWIS) and related applications and functions.
 
Required Skills/Experience 
  • Effective communication, organizational, and time management skills.
  • 7+ years Strong writing, editing, and visual communication skills; adaptive style for different platforms and audiences.
  • 7+ years Proficiency in process optimization and internal documentation.
  • 7 years Ability to work independently as well as collaboratively within a team.
  • 7 years Professional experience in graphic design, digital media, or communications.
  • Tools: Microsoft Office Suite (PowerPoint, Excel, Word), Adobe Creative Cloud (Illustrator, Photoshop, InDesign), Microsoft SharePoint, Microsoft Teams, Adobe Workfront, Google Workspace, Smartsheet, Confluence, Lucidchart, SAP Business Network. 5-7 years
Responsibilities: 
Project Management and Collaboration 
  • Assist in the Project Management Office (PMO) and agency divisions with tasks and documentation for new and ongoing projects.
  • Partner with staff, editors, writers, IT, and external vendors to manage projects from concept through delivery.
  • Lead cross-functional meetings to discuss projects, tasks, and process documentation.
  • Internal and external agency communications, both written and verbal.
  • Assist in developing and executing strategic communications plans that integrate both digital and offline tactics.
  • Coordinate timelines, resources, and workflows to ensure high-quality, on-time deliverables.
  • Develop dashboards and monitoring tools for users to track project and/or task progress.
Digital Communications and Design: 
  • Concept, design, and produce print and digital collateral – such as infographics, presentations, whitepapers, eBooks, etc. – while adhering to industry and agency brand standards
  • Ensure digital communications and design deliverables meet accessibility standards, including WCAG guidelines, to support inclusive access across digital platforms and materials.
Technical Writing: 
  • Develop and maintain implementation and operational documentation to include deployment guides, system configuration documentation, operational procedures, and other project documentation.
Information Governance and File Management: 
  • Create and maintain agency document repositories (e.g., SharePoint, Smartsheet) and ensure the documentation is updated as operational processes, tasks, requirements and system functionality evolve.
CCWIS and Federal Compliance Support: 
  • Coordinate, prepare and maintain federally required documentation for a CCWIS system to ensure compliance with regulations and guidance issued by the ACF and the Children’s Bureau.
  • Work with the Project Management Office (PMO) and the Finance Division to prepare the required federal information and incorporate it into the required templates. This includes the Advanced Planning Documents
  • (APDs) and updates, and the Operational APDs (OAPDs), supporting narratives, and related documentation required to obtain and maintain federal approval and funding for the CCWIS system. Support responses to federal review comments, documentation requests, and audit inquiries from ACF, the Children’s Bureau, or other oversight bodies.
  • Document system architecture, modular design, functionality, and technical implementation methods to demonstrate compliance with CCWIS regulations (45 CFR 1355 and 1356) and federal system certification expectations.
Preferred/Not Required . 
  • Experience working with information systems, cloud technologies, data analysis, or technology implementation projects. 5-7 years
  • Knowledge of User Experience (UX) design. 5-7 years
  • Experience with accessibility standards (WCAG). 5-7 years
  • Experience with communications related to child welfare
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10230636
  • Position Id: 9116858
  • Posted 14 hours ago

Company Info

About Beacon Systems, Inc

Beacon Systems (BeaconGov) is provider of strategic technology and business solutions to federal government entities alongside partners with strong federal, state and local backgrounds.



Senior Partners are military veterans who served our country with dignity and commitment. Our solid core staff and existing partnerships can readily access technical and support personnel nationwide.



BeaconGOV specializes in providing comprehensive Information Technology (IT) support services offering complete application development and implementation services, outsourcing, support, and training for enterprise wide systems that all synthesize into a smoothly integrated operation that will consistently aid in the advancement of the business from one level of production and efficiency the next level.



Beacon Systems is a Small, minority- woman-owned, and 8(a)/SDB certified company that demonstrates the season qualities of a larger company. Its management comprises of industry leaders with strong federal backgrounds who have demonstrated running successful companies and committed to results for our clients.


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