job summary: We are seeking a seasoned Desktop Technician with 5-10 years of experience to join our clients IT support team in downtown Nashville. This is a high-visibility, 100% onsite role responsible for providing comprehensive technical support to our entire local workforce, including "white-glove" service for our Executive and VP-level leadership. The ideal candidate is a Microsoft environment expert who blends high-level technical troubleshooting with an articulate, professional presence