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Group by company

Help Desk

IDR, Inc.

Nashville, Tennessee • Today

Full-time

Help Desk Technician

Global IT Family

Nashville, Tennessee • 18d ago

Easy Apply

Third Party, Contract

Depends on Experience

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

NTT DATA Americas, Inc

Remote • 27d ago

Easy Apply

Contract, Third Party

$20 - $25

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

NTT DATA Americas, Inc

Remote • 27d ago

Easy Apply

Contract

$20 - $25

Technical Help Desk Associate

APN Consulting Inc

Remote • Yesterday

Easy Apply

Third Party, Contract

$21

Helpdesk Agent

Sentinel Technologies

Remote or Dayton, Ohio • Today

Full-time

Prism Trainer/Help Desk Specialist

Verdantas

Remote or District of Columbia • Today

Full-time

USD 100,000.00 - 120,000.00 per year

Help Desk Representative (Hybrid)

Brakes Plus

Remote or Centennial, Colorado • 13d ago

Full-time

USD 40,000.00 - 60,000.00 per year

Help Desk Support Specialist | Network Solutions

CBIZ

Remote or Maryland Heights, Missouri • Today

Full-time

Help Desk Technician II

IDEMIA

Remote or Minnesota • Today

Full-time

USD 19.00 per hour

Help Desk Technician

Navigant Consulting

Remote • Today

Full-time

USD 31,000.00 - 51,000.00 per year

Technical Helpdesk & Network Remote Support Agent II

Computer Task Group, Inc

Remote • Today

Full-time

USD 22.50 per hour

ServiceNow Help Desk Support

Navigant Consulting

Remote • Today

Full-time

USD 53,000.00 - 88,000.00 per year

ATM Help Desk Technician

Randstad Digital

Remote or Virginia • Today

Contract

USD26 - USD29

Oracle HCM HelpDesk Consultant

Oraapps Inc

Remote • Today

Easy Apply

Contract

Depends on Experience

Network Operations Analyst II

IDR, Inc.

Nashville, Tennessee • Today

Full-time

IT Help Desk Manager - MSP

Arc Human Capital, LLC

Remote or Hybrid in Ellicott City, Maryland • 8d ago

Full-time

118,000 - 122,000

ASE Master Certified- Technical Support Specialist 1

Nissan Motor Co., Ltd.

Smyrna, Tennessee • Today

Full-time

Support Engineer

Oracle Corporation

Nashville, Tennessee • Today

Full-time

USD 21.20 - 45.05 per hour

Deskside Technician I

Stefanini

Nashville, Tennessee • Today

Easy Apply

Full-time

Market

EHR Certified Systems Analyst II (Behavioral Health)

Adventist Health

Remote or Roseville, California • Today

Full-time

USD 89,603.00 - 134,404.00 per year

Clinical Service Desk Support - Remote (CA)

Kforce Technology Staffing

Remote or Los Angeles, California • Today

Contract

$32 - $36 hourly

Healthcare IT Service Desk / IT Contact Center Support

Ab Ovo Inc

Remote • 25d ago

Easy Apply

Contract

Depends on Experience

Epic?Certified EHR Systems Analyst I (Cadence)

Adventist Health

Remote or Roseville, California • Today

Full-time

USD 89,603.00 - 134,404.00 per year

Technical Support Representative

Robert Half

Remote or Lindon, Utah • Today

Easy Apply

Contract

USD 19.00 - 24.00 per hour

Technical Support Supervisor

HME, Inc.

Remote or Phoenix, Arizona • Today

Full-time

USD 72,000.00 - 86,000.00 per year

Desktop Support Technician

NCI Information Systems, Inc.

Remote or Washington, District of Columbia • Today

Full-time

USD 22.22 per hour

EUX Engineer -Montreal Canada - Remote

Blue Mantis

Remote • Today

Full-time

USD 38.46 - 48.08 per hour

IT Operations Specialist

HouseCanary

Remote • 29d ago

Easy Apply

Full-time

75000 - 95000

Homeless Services, Manager of Training and Instructional Design (Los Angeles Area or REMOTE ROLE)

ICF International, Inc.

Remote or Los Angeles, California • 2d ago

Full-time

USD 89,649.00 - 152,404.00 per year

Job Details

Skills

Tier 1
Management
IT Service Management
Service Desk
ServiceNow
Communication
Cloud Computing
Telephony
Life Insurance
Recruiting
Artificial Intelligence
Privacy
Help Desk

Summary

IDR is seeking a Help Desk to join one of our top clients for a remote opportunity. This role involves supporting the operations and maintenance of a critical state eligibility system, providing application, infrastructure, and security support to ensure smooth functionality and modernization efforts. The position is ideal for candidates with a strong background in IT service management and incident resolution.

Position Overview for the Help Desk:

Provide Tier 1 support to users experiencing technical issues related to eligibility systems and portals.
Manage incident creation, assignment, and tracking within ServiceNow.
Monitor the status of issues and communicate resolutions effectively to stakeholders.
Support modernization projects and system enhancements for state government applications.
Work the night shift hours, offering critical technical assistance during overnight and weekend shifts.

Requirements for the Help Desk:

Experience with ITIL Service Management.
Knowledge of Service Desk operations, including call triage and incident creation.
Previous experience or exposure to ServiceNow platform.
Strong communication skills to liaise with users and team members.
Experience working with cloud-based telephony systems is a plus.

What\'s in it for you?

Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization.

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success.
Medical, Dental, Vision, and Life Insurance
ClearlyRated\'s Best of Staffing Client and Talent Award winner 12 years in a row.

By submitting this application, you acknowledge and consent to engage in conversation with a recruiter or virtual recruiter from IDR Inc. and its affiliates, and contracted partners by receiving calls, AI-generated calls, texts, or emails to the contact information provided. Please ensure that the contact information provided is one you are permitted to use and are authorized to receive such messages on. If your contact information changes during the application process, please notify IDR promptly. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can opt-out of receiving communications at any time by saying or replying with "STOP" and "HELP" for help. To view our privacy policy, you may access it here (;br>PandoLogic. Keywords: Help Desk Specialist, Location: Nashville, TN - 37203

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: pandfeed
Position Id: 604438576
Posted 17 hours ago

Fitment

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Similar Jobs

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•

Today

This position may be filled prior to the posted deadline. Interested candidates are encouraged to apply as soon as possible. Koniag Services Inc., a Koniag Government Services company, is seeking a skilled and experienced ServiceNow Administrator to support the configuration, administration, and ongoing maintenance of the ServiceNow platform for our IT Call Center serving government clients. The ideal candidate is a technically proficient and detail-oriented professional with solid hands-on expe

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ServiceNow Administrator/Developer

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Overview About Us Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Responsibili

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Computer User Support Specialists

Remote

•

Yesterday

Job Title: Computer User Support Specialists Location: Brentwood, TN Employer: 4Consulting, Inc Position Type: Full Time Worksite: Remote Position Summary 4Consulting, Inc is seeking a qualified Computer User Support Specialists to support technology consulting, application development, systems analysis, testing, data management, cybersecurity, infrastructure, or project delivery services for client projects. The selected candidate will perform duties consistent with the clients project r

Easy Apply

Full-time, Third Party

Depends on Experience

Job Details

Skills

Tier 1
Management
IT Service Management
Service Desk
ServiceNow
Communication
Cloud Computing
Telephony
Life Insurance
Recruiting
Artificial Intelligence
Privacy
Help Desk

Summary

Provide Tier 1 support to users experiencing technical issues related to eligibility systems and portals.
Manage incident creation, assignment, and tracking within ServiceNow.
Monitor the status of issues and communicate resolutions effectively to stakeholders.
Support modernization projects and system enhancements for state government applications.
Work the night shift hours, offering critical technical assistance during overnight and weekend shifts.

Requirements for the Help Desk:

Experience with ITIL Service Management.
Knowledge of Service Desk operations, including call triage and incident creation.
Previous experience or exposure to ServiceNow platform.
Strong communication skills to liaise with users and team members.
Experience working with cloud-based telephony systems is a plus.

What\'s in it for you?

Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization.

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success.
Medical, Dental, Vision, and Life Insurance
ClearlyRated\'s Best of Staffing Client and Talent Award winner 12 years in a row.

Dice Id: pandfeed
Position Id: 604438576
Posted 17 hours ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

ServiceNow Administrator

Nashville, Tennessee

•

Today

Full-time

USD 75,000.00 per year

ServiceNow Administrator/Developer

Nashville, Tennessee

•

Today

Full-time

AI-Enabled Service Desk Manager

No location provided

•

Today

Full-time

USD 140,000.00 - 200,000.00 per year

Computer User Support Specialists

Remote

•

Yesterday

Easy Apply

Full-time, Third Party

Depends on Experience