Hybrid role in New York City MUST HAVE A BACHELORS Degree Must be eligible to work in the US without sponsorship due to client requirements NO THIRD PARTY CANDIDATES - Must work direct on TEKsystems W2. Description Our healthcare client is looking for a Cisco Contact Center Support Analyst. The position will report to the Associate Director of Unified Communication Engineering, the Cisco Contact Center Engineer will support engineering initiatives for the contact center express (UCCX) services.