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Oversee system capacity planning, performance monitoring, optimization, scalability, and availability.
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Manage on-premises and co-location data centers, ensuring operational resilience, redundancy, and disaster recovery readiness.
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Manage third-party IT vendors, contracts, renewals, SLAs, negotiations, and risk assessments.
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Manage external consultants, contractors, and service providers, including scopes of work, deliverables, timelines, performance, costs, and knowledge transfer.
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Ensure external engagements align with internal governance, security policies, and OCC and MUFG (CUSO) requirements.
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Lead IT infrastructure projects, upgrades, and migrations, ensuring timely delivery within scope and budget.
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Maintain configuration standards, baselines, documentation, and change control processes.
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Oversee IT asset lifecycle management, including tracking, security, and retirement.
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Maintain accurate hardware and infrastructure inventories and support audits and regulatory examinations.
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Manage software license compliance and optimization to reduce financial and compliance risks.
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Ensure infrastructure operations comply with OCC guidance, FFIEC expectations, and MUFG (CUSO) policies.
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Support audits, regulatory examinations, risk assessments, and special projects.
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Perform additional duties as required by management.
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Bachelor's degree in Information Technology, Computer Science, or a related field.
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10+ years of progressive IT infrastructure experience.
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3+ years of IT leadership experience managing external consultants, contractors, and managed service providers.
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Prior supervisory experience required.
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Experience in data center and enterprise infrastructure operations.
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Experience with vendor contracts, third-party risk management, and asset, configuration, and license management.
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Experience working in a financial institution or highly regulated environment.
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Strong understanding of IT controls, audit requirements, and regulatory expectations.
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Excellent communication skills with executives, auditors, regulators, and technical teams.
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Proficiency in Microsoft Excel, Word, and other Microsoft Office applications.
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Ability to work independently and collaboratively while managing multiple projects simultaneously.
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Flexibility to work beyond regular office hours based on business needs.
Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.