Senior Facets Technical Consultant

Job Summary

• We are seeking an experienced TriZetto Facets Technical Consultant to lead performance analysis and optimization of high-volume Facets batch processing and Microsoft SQL Server workloads.
• The role will focus on reducing batch processing windows, resolving application and database bottlenecks, improving workload efficiency, and strengthening production stability, monitoring, and recovery.

Key Responsibilities

• Analyze and optimize Facets batch jobs, SQL queries, scripts, and stored procedures.
• Perform batch runtime, dependency, critical-path, workload, and throughput analysis to identify optimization opportunities.
• Diagnose SQL Server performance issues, including locking, blocking, deadlocks, wait statistics, indexing, CPU, memory, and I/O bottlenecks.
• Recommend improvements to batch sequencing, parallel processing, workload distribution, SQL performance, and batch-window reduction.
• Perform root-cause analysis of recurring batch failures and recommend restart/recovery procedures, operational runbooks, monitoring, and automation improvements.
• Analyze performance across Claims, Payments, XC, and Pre/Post-Adjudication processing.
• Establish performance baselines and validate optimization recommendations through performance and regression testing.
• Support capacity planning, workload forecasting, performance monitoring, and environment comparisons.
• Document findings, risks, recommendations, and a prioritized performance improvement roadmap.

Required Qualifications

• 10+ years of experience in enterprise application development, production support, database engineering, or performance optimization, with strong hands-on TriZetto Facets experience.
• Must have strong hands-on knowledge of BINB, 837I, CLMU, CKMM, 835, and BOTB batch streams, including execution flows, dependencies, failure analysis, restart/recovery, and performance optimization.
• Deep understanding of Facets batch architecture, job streams, dependencies, sequencing, scheduling, and restart/recovery processes.
• Strong hands-on experience with Microsoft SQL Server, T-SQL, stored procedures, and SQL performance tuning.
• Experience with execution plans, Query Store, DMVs, indexing, wait statistics, locking/blocking, and deadlock analysis.
• Proven experience troubleshooting and optimizing high-volume, performance-sensitive production batch workloads.
• Good understanding of healthcare payer processing, particularly Claims, Providers, Payments, and adjudication processes.
• Strong root-cause analysis, problem-solving, technical documentation, and stakeholder communication skills.
• Ability to collaborate across application, database, infrastructure, testing, and production support teams.