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ServiceNow Business Analyst

Eliassen Group

Orlando, Florida • Today

Contract

Business Analyst (ServiceNow) - (High Level Clearance - Remote US)

ICF International, Inc.

Remote or Reston, Virginia • Today

Full-time

USD 67,355.00 - 138,549.00 per year

ServiceNow Developer

9th Way Insignia

Remote • 4d ago

Full-time

$78522.52 - $111784.72

Business Analyst with Service now_ Remote

SUNRAY INFORMATICS

Remote • Today

Easy Apply

Third Party, Contract

Depends on Experience

ServiceNow Developer

Eliassen Group

Orlando, Florida • Today

Contract

ServiceNow Solution Architect

Tranzeal, Inc.

Remote • Today

Easy Apply

Contract

Depends on Experience

ServiceNow Developer

System One

Remote • Today

Easy Apply

Contract

$62.5

ServiceNow Developer

Konane Solutions

Remote or Hybrid in Albuquerque, New Mexico • 4d ago

Easy Apply

Full-time

100,000 - 130,000

Senior Business Analyst

INSPYR Solutions

Remote • 14d ago

Easy Apply

Contract

Depends on Experience

ServiceNow / Moveworks Architect (hybrid, W2 only)

Eliassen Group

Orlando, Florida • Today

Contract

ServiceNow Technical Consultant

K&K Global Talent Solutions

Remote • 4d ago

Easy Apply

Full-time, Third Party

Depends on Experience

ServiceNow Business Process Consultant

K&K Global Talent Solutions

Remote • Yesterday

Easy Apply

Full-time

Depends on Experience

ServiceNow Now-Assist Solution Architect (atleast 15+ year of experience)

Tech Tandem Inc

Remote • 26d ago

Easy Apply

Contract

$80 - $87

ServiceNow Developer IV

University of Central Florida

Orlando, Florida • Today

Full-time

USD 75,809.00 - 95,000.00 per year

ServiceNow Project Manager

Eliassen Group

Orlando, Florida • Today

Contract

ServiceNow Developer

Technocrafts, Inc.

Remote • Yesterday

Easy Apply

Contract, Third Party

Depends on Experience

Sr ServiceNow ITOM Consultant

ABAL Technologies Inc

Remote • 5d ago

Easy Apply

Contract

60 - 63

ServiceNow Developer

Inserso

Remote • 27d ago

Easy Apply

Full-time

Depends on Experience

ServiceNow SAM & HAM Consultant-Secret Clearance Required

Global Solutions Group

Remote • 19d ago

Easy Apply

Contract

60 - 67

Manager, Product Engineering HR Systems (Oracle, UKG, ServiceNow)

Signature Aviation

Orlando, Florida • Today

Full-time

ServiceNow Sr. Developer/Technical Consultant

Reveille Technologies

Remote • 4d ago

Easy Apply

Full-time

140,000 - 160,000

ServiceNow Consultant

Codeforce 360

Remote • 8d ago

Easy Apply

Contract, Third Party

$60 - $80

ServiceNow Integrated Risk Management & Continuous Authorization & Monitoring Specialist

TECH-NET, INC

Remote • 11d ago

Easy Apply

Third Party, Contract

Depends on Experience

ServiceNow IRM & CAM Specialist

Celer Systems, Inc

Remote • 12d ago

Easy Apply

Full-time

Depends on Experience

ServiceNow Engagement Manager - Remote Role

NTT DATA Americas, Inc

Remote • 29d ago

Easy Apply

Third Party, Contract

$100

ServiceNow Technical Consultant

Sunrise Systems, Inc.

Remote • Today

Easy Apply

Contract

$75 - $100

Servicenow Engineer

Tekfortune Inc.

Remote • Yesterday

Easy Apply

Third Party, Contract

45 - 48

Technical Architect, HR Systems (Oracle, UKG, ServiceNow)

Signature Aviation

Orlando, Florida • Today

Full-time

ServiceNow WSD Architect / Lead

Techpeople.US, Inc

Remote • 5d ago

Easy Apply

Third Party, Contract

Depends on Experience

Senior ServiceNow Architect

UnivEdge Consulting LLC

Remote • 7d ago

Easy Apply

Contract

Depends on Experience

Eliassen Group

Job Details

Skills

Life Insurance
Process Mapping
Collaboration
Project Lifecycle Management
Management
Sprint
Process Improvement
Training
Documentation
Organizational Change Management
Functional Requirements
User Stories
Process Flow
Use Cases
Acceptance Testing
Scripting
Facilitation
Stakeholder Management
Scrum
JIRA
Microsoft Azure
DevOps
Agile
IT Service Management
IT Operations
IT Asset Management
Configuration Management Database
Certified Business Analysis Professional
PMBOK
ServiceNow
Media
Hospitality
Process Optimization
Workflow
Screening
Artificial Intelligence
Recruiting
Taxes
Insurance
Law
Communication
Gmail
Routing
Management Consulting
Life Sciences
SAP BASIS
Military

Life Insurance
Process Mapping
Collaboration
Project Lifecycle Management
Management
Sprint
Process Improvement
Training
Documentation
Organizational Change Management
Functional Requirements
User Stories
Process Flow
Use Cases
Acceptance Testing
Scripting
Facilitation
Stakeholder Management
Scrum
JIRA
Microsoft Azure
DevOps
Agile
IT Service Management
IT Operations
IT Asset Management
Configuration Management Database
Certified Business Analysis Professional
PMBOK
ServiceNow
Media
Hospitality
Process Optimization
Workflow
Screening
Artificial Intelligence
Recruiting
Taxes
Insurance
Law
Communication
Gmail
Routing
Management Consulting
Life Sciences
SAP BASIS
Military

Summary

Description:
On-site in Orlando, FL

Our client seeks a ServiceNow Business Analyst to support a large-scale enterprise ServiceNow implementation. The analyst will bridge business stakeholders and technical teams, elicit and document requirements, and ensure alignment of ServiceNow solutions with organizational objectives. The role requires experience facilitating workshops, producing clear documentation, and driving delivery across multiple workstreams. This is a 24-month contract requiring four days per week onsite in Orlando, FL.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $75.00 to $80.00/hr. w2

JN -69

Responsibilities:

Partner with business stakeholders to gather, analyze, and document business and functional requirements.
Facilitate workshops, discovery sessions, and process-mapping exercises.
Translate business requirements into detailed user stories, process flows, use cases, and functional specifications.
Support implementation of ServiceNow modules including ITSM, ITOM, ITAM, CMDB, HRSD, and Service Catalog.
Collaborate with ServiceNow developers, architects, project managers, and business representatives throughout the project lifecycle.
Assist with backlog management, sprint planning, and prioritization activities.
Develop and execute user acceptance testing plans and coordinate business validation activities.
Identify opportunities for process improvement and workflow automation.
Create training materials, process documentation, and end-user communications.
Support organizational change management and user adoption initiatives.

Experience Requirements:

5+ years of Business Analyst experience supporting enterprise technology initiatives.
2+ years supporting ServiceNow implementations or enhancements.
Proven ability to gather and document business and functional requirements.
Experience creating BRDs, user stories, process flows, functional specifications, use cases, and UAT test scripts.
Knowledge of ITSM principles and processes.
Strong facilitation, communication, and stakeholder management skills.
Experience in Agile, Scrum, or hybrid delivery environments.
Proficiency with JIRA, Azure DevOps, ServiceNow Agile tools, or similar platforms.
Ability and willingness to work onsite in Orlando, FL four days per week.
Preferred: Experience with ServiceNow ITSM, ITOM, ITAM, CMDB, or HRSD. CBAP, PMI-PBA, or equivalent. ServiceNow CSA or related certification. Large enterprise experience. Background in media, entertainment, hospitality, travel, or theme parks. Experience with process optimization and workflow automation.

Recruitment Transparency Notice

Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (, ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:

When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.

If you have any indication of fraudulent activity, please contact .

About Eliassen Group:

Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.

Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.

Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: cxelisen
Position Id: a1WUQ000001zRfR2AU
Posted 17 hours ago

Company Info

About Eliassen Group

Eliassen Group is a leading strategic consulting company that provides business and IT services for our clients as they seek to transform and execute strategies that will drive exceptional outcomes. Leveraging over 30 years of success, we focus on professional services, talent solutions, and life sciences. Eliassen Group offers local community presence and deep networks. We are committed to positively impacting the lives of our employees, clients, consultants, and the communities in which we operate.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Fitment

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Contract

Eliassen Group

Job Details

Skills

Life Insurance
Process Mapping
Collaboration
Project Lifecycle Management
Management
Sprint
Process Improvement
Training
Documentation
Organizational Change Management
Functional Requirements
User Stories
Process Flow
Use Cases
Acceptance Testing
Scripting
Facilitation
Stakeholder Management
Scrum
JIRA
Microsoft Azure
DevOps
Agile
IT Service Management
IT Operations
IT Asset Management
Configuration Management Database
Certified Business Analysis Professional
PMBOK
ServiceNow
Media
Hospitality
Process Optimization
Workflow
Screening
Artificial Intelligence
Recruiting
Taxes
Insurance
Law
Communication
Gmail
Routing
Management Consulting
Life Sciences
SAP BASIS
Military

Life Insurance
Process Mapping
Collaboration
Project Lifecycle Management
Management
Sprint
Process Improvement
Training
Documentation
Organizational Change Management
Functional Requirements
User Stories
Process Flow
Use Cases
Acceptance Testing
Scripting
Facilitation
Stakeholder Management
Scrum
JIRA
Microsoft Azure
DevOps
Agile
IT Service Management
IT Operations
IT Asset Management
Configuration Management Database
Certified Business Analysis Professional
PMBOK
ServiceNow
Media
Hospitality
Process Optimization
Workflow
Screening
Artificial Intelligence
Recruiting
Taxes
Insurance
Law
Communication
Gmail
Routing
Management Consulting
Life Sciences
SAP BASIS
Military

Summary

Partner with business stakeholders to gather, analyze, and document business and functional requirements.
Facilitate workshops, discovery sessions, and process-mapping exercises.
Translate business requirements into detailed user stories, process flows, use cases, and functional specifications.
Support implementation of ServiceNow modules including ITSM, ITOM, ITAM, CMDB, HRSD, and Service Catalog.
Collaborate with ServiceNow developers, architects, project managers, and business representatives throughout the project lifecycle.
Assist with backlog management, sprint planning, and prioritization activities.
Develop and execute user acceptance testing plans and coordinate business validation activities.
Identify opportunities for process improvement and workflow automation.
Create training materials, process documentation, and end-user communications.
Support organizational change management and user adoption initiatives.

Experience Requirements:

5+ years of Business Analyst experience supporting enterprise technology initiatives.
2+ years supporting ServiceNow implementations or enhancements.
Proven ability to gather and document business and functional requirements.
Experience creating BRDs, user stories, process flows, functional specifications, use cases, and UAT test scripts.
Knowledge of ITSM principles and processes.
Strong facilitation, communication, and stakeholder management skills.
Experience in Agile, Scrum, or hybrid delivery environments.
Proficiency with JIRA, Azure DevOps, ServiceNow Agile tools, or similar platforms.
Ability and willingness to work onsite in Orlando, FL four days per week.
Preferred: Experience with ServiceNow ITSM, ITOM, ITAM, CMDB, or HRSD. CBAP, PMI-PBA, or equivalent. ServiceNow CSA or related certification. Large enterprise experience. Background in media, entertainment, hospitality, travel, or theme parks. Experience with process optimization and workflow automation.

Dice Id: cxelisen
Position Id: a1WUQ000001zRfR2AU
Posted 17 hours ago

Company Info

About Eliassen Group

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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