Commonwealth of PA 2 - DHS -Exception - Business Analyst BA3/Senior User Experience Researcher -790964 (Hybrid) Closing Date: 01/16/2026 Experience in Health and Human Services or Benefits Delivery on Federally funded programs including SNAP, Medicaid, TANF or Unemployment Insurance OBJECTIVE OF ENGAGEMENT: A technical expert in user experience (UX) research to design and lead discovery and usability testing sprints identifying opportunities for innovation to improve the caseworker experi