job summary:
- Provide Level 3 production and technical support. Monitor application health and payment processing, investigate and resolve incidents, perform transaction recovery, support releases and infrastructure maintenance, coordinate global shift handoffs, maintain operational procedures, and partner with application, middleware, database and operations teams to restore service and improve platform stability.
location: Plano, Texas
job type: Contract
salary: $54.62 - 64.62 per hour
work hours:
education: Bachelors
responsibilities:
Provide Level 3 production and technical support. Monitor application health and payment processing, investigate and resolve incidents, perform transaction recovery, support releases and infrastructure maintenance, coordinate global shift handoffs, maintain operational procedures, and partner with application, middleware, database and operations teams to restore service and improve platform stability.
qualifications:
- Containers, Mule ESB, WebSphere MQ, Spring-based services, payment-message flows, automation/scripting, capacity monitoring and follow-the-sun support experience
skills:
database,WebSphere MQ,Linux/Unix,middleware,Mule ESB,Oracle SQL,PLSQL,SOAP services,Splunk,Spring,automation,incident and problem management,infrastructure,maintenance,payment processing,investigate,stakeholder communication,technical support
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
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