System Engineer

Job Title: System Engineer
Location: Dallas, TX (Hybrid – Onsite 3 Days/Week)

Job Description:

We are looking for an experienced System Engineer to support enterprise applications, troubleshoot production issues, and maintain system performance and availability.

Key Responsibilities:

• Provide L2/L3 production support, incident management, and root cause analysis.

• Monitor application health, investigate performance issues, and resolve system incidents.

• Use SQL queries to validate data and troubleshoot application issues.

• Support Unix/Linux environments, batch processing, deployments, and change management.

• Work with API Gateway platforms, REST APIs, and enterprise application integrations.

• Utilize monitoring tools such as AppDynamics and Splunk.

• Support disaster recovery, system resiliency, and production readiness activities.

• Collaborate with development, infrastructure, database, and business teams.

Required Skills:

• Production/Application Support and Incident Management

• SQL and Unix/Linux

• Application Monitoring and Performance Troubleshooting

• AppDynamics, Splunk, or similar monitoring tools

• API Gateway and REST API fundamentals

• Root Cause Analysis (RCA), Deployment, and Change Management