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21 results (2 new)

Group by company

Helpdesk Technician

cyberThink, Inc.

Plano, Texas • Today

Easy Apply

Full-time

Up to $30

Help Desk Technician

Robert Half

Lancaster, Texas • Today

Easy Apply

Full-time

USD 24.03 - 26.44 per hour

Onsite (Customer) Service Technician (US)

Metasys Technologies

Dallas, Texas • 14d ago

Easy Apply

Third Party, Contract

$22 - $22

Help Desk Technician II

IDEMIA

Remote • Today

Full-time

USD 19.00 per hour

Help Desk Technician II

IDEMIA

Remote or Minnesota • Today

Full-time

USD 19.00 per hour

Help Desk Technician

Navigant Consulting

Remote • Today

Full-time

USD 31,000.00 - 51,000.00 per year

Tech Support/IT Helpdesk (Tier 2)

cyberThink, Inc.

Plano, Texas • Today

Easy Apply

Third Party, Contract

Depends on Experience

Job for Desktop Support Engineer at Frisco, TX

Galactic Minds Inc.

Frisco, Texas • 3d ago

Easy Apply

Contract, Third Party

Depends on Experience

IT Support Desk Technician

The 20

Plano, Texas • Today

Full-time

Afterhours IT Support Desk Technician

The 20

Plano, Texas • Today

Full-time

Level 2 IT Technician - RideNow Allen

RideNow Powersports

Allen, Texas • Today

Full-time

Technology Specialist 1

Holt Group

Grand Prairie, Texas • Today

Full-time

Desktop Support Technician

NCI Information Systems, Inc.

Remote or Washington, District of Columbia • Today

Full-time

USD 22.22 per hour

Helpdesk Agent

Sentinel Technologies

Remote or Dayton, Ohio • Today

Full-time

EUX Engineer -Montreal Canada - Remote

Blue Mantis

Remote • Today

Full-time

USD 38.46 - 48.08 per hour

Desktop Support Engineer L1 - PR

Blue Mantis

Remote • Today

Full-time

USD 21.00 - 25.00 per hour

Level III IT Technician

TeamLogic of Colorado Springs

Remote • 20d ago

Full-time

105000 - 110,000

Proton IT Helpdesk

The Reynolds and Reynolds Company

Dallas, Texas • Today

Full-time

USD 50,000.00 - 55,000.00 per year

9907 - IT Support Technician Specialist

BestWay Rent To Own

Richardson, Texas • 15d ago

Full-time

IT Technical Support (Tier 2 Helpdesk Technician)

SECUREAPP

Plano, Texas • 16d ago

Easy Apply

Full-time

Up to $25

IT Support Technician with Azure and/or Entra ID experience - Mon-Fri: 8am - 5pm - 100% remote but must live in the Southern CA area

Calance

Remote or Los Angeles, California • Today

Full-time

54-56K

Job Details

Skills

Helpdesk
Active Directory
Windows
CompTIA
ITIL
SCCM
Desktop

Summary

Job Summary:

We are seeking a skilled and customer-focused Tier 2 IT Helpdesk Technician with 5+ years of experience to join our dynamic IT support team. This position is critical to maintaining user productivity and IT service quality, with a strong focus on troubleshooting and resolving issues related to Microsoft Active Directory and Windows environments..

Key Responsibilities:

Provide second-line technical support for laptops, desktops, mobile devices, and peripherals across Windows environments.
Troubleshoot and resolve incidents related to Microsoft Active Directory (user accounts, group policies, OUs, permissions, login issues, etc.).
Support Office suite (Outlook, Excel, Word, PowerPoint) and enterprise collaboration tools.
Handle escalations from Tier 1 support and work closely with Tier 3 and infrastructure teams for advanced issue resolution.
Perform user onboarding/offboarding and manage access rights through AD and other systems.
Provide on-site & off-hour VIP Support for Executives and other urgent cases.
Maintain accurate records of issues and resolutions using the service management system (e.g., Zendesk, etc.).
Assist with software deployment, patching, and system updates.
Identify recurring issues and recommend long-term solutions or process improvements.
Ensure compliance with IT security policies and procedures.

Qualifications:

Bachelor s degree in Information Technology, Computer Science, or a related field.
5+ years of hands-on experience in an IT support role in an enterprise environment.
Strong proficiency with Microsoft Active Directory (ADUC, GPOs, DNS, DHCP).
Solid experience supporting Windows 10/11, Office 2021/2023, and standard desktop applications.
Familiarity with remote support tools (e.g., SCCM, Remote Desktop, etc.).
Strong problem-solving and communication skills, both written and verbal.
Ability to prioritize and manage multiple tasks in a fast-paced environment.
Certifications such as CompTIA A+, Network+, Microsoft (MCP, MCSA), or similar are preferred.
VDI support experience is a plus.
MacOS support experience is a plus.
Working knowledge of ITIL practices is a plus.

Preferred Experience:

Experience in IT service desk environments supporting 500+ end users.
Exposure to basic scripting (PowerShell) for automation tasks.
Experience with ticketing systems (e.g., Zendesk, ServiceNow, BMC Remedy).
Experience with Enterprise Mobility Management (or Mobile Device Management).
Experience with WDS (Windows Distribution Services).
Experience with disk imaging/cloning tools.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: cybrthnk
Position Id: 9102569
Posted 5 hours ago

Fitment

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Contact the job poster

Suresh Parmar

Recruiter @ cyberThink, Inc.

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Similar Jobs

Tech Support/IT Helpdesk (Tier 2)

Plano, Texas

•

Today

Tech Support/IT Helpdesk (Tier 2) Location: Plano, TX 75013- (5 days Onsite per week) Duration: 1 year Work Hours: 09:00 ~ 18:00 Job Summary: We are seeking a skilled and customer-focused Tier 2 IT Helpdesk Technician with 5+ years of experience to join our dynamic IT support team. This position is critical to maintaining user productivity and IT service quality, with a strong focus on troubleshooting and resolving issues related to Microsoft Active Directory and Windows environments.. Key Resp

Easy Apply

Third Party, Contract

Depends on Experience

Technical Support Specialist

Carrollton, Texas

•

Today

Sanmina Corporation (Nasdaq: SANM) is a leading integrated manufacturing solutions provider serving the fastest-growing segments of the global Electronics Manufacturing Services (EMS) market. Recognized as a technology leader, Sanmina Corporation provides end-to-end manufacturing solutions, delivering superior quality and support to Original Equipment Manufacturers (OEMs) primarily in the communications networks, defense and aerospace, industrial and semiconductor systems, medical, multimedia, c

Full-time

Help Desk Technician

Lancaster, Texas

•

Today

Description We are looking for a Help Desk Technician to provide dependable technical support for end users in Lancaster, Texas. This contract-to-permanent position is ideal for someone who enjoys solving technology issues, delivering a strong customer experience, and keeping support activities well documented. The person in this role will assist with desktop, device, and access-related needs while working within established IT standards and security practices. POSITION: DESKTOP SUPPORT TECHNIC

Easy Apply

Full-time

USD 24.03 - 26.44 per hour

Sr. Field Support Engineer (Executive Support)

Irving, Texas

•

Today

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patien

Full-time

USD 100,400.00 - 167,400.00 per year

Job Details

Skills

Helpdesk
Active Directory
Windows
CompTIA
ITIL
SCCM
Desktop

Summary

Job Summary:

Key Responsibilities:

Provide second-line technical support for laptops, desktops, mobile devices, and peripherals across Windows environments.
Troubleshoot and resolve incidents related to Microsoft Active Directory (user accounts, group policies, OUs, permissions, login issues, etc.).
Support Office suite (Outlook, Excel, Word, PowerPoint) and enterprise collaboration tools.
Handle escalations from Tier 1 support and work closely with Tier 3 and infrastructure teams for advanced issue resolution.
Perform user onboarding/offboarding and manage access rights through AD and other systems.
Provide on-site & off-hour VIP Support for Executives and other urgent cases.
Maintain accurate records of issues and resolutions using the service management system (e.g., Zendesk, etc.).
Assist with software deployment, patching, and system updates.
Identify recurring issues and recommend long-term solutions or process improvements.
Ensure compliance with IT security policies and procedures.

Qualifications:

Bachelor s degree in Information Technology, Computer Science, or a related field.
5+ years of hands-on experience in an IT support role in an enterprise environment.
Strong proficiency with Microsoft Active Directory (ADUC, GPOs, DNS, DHCP).
Solid experience supporting Windows 10/11, Office 2021/2023, and standard desktop applications.
Familiarity with remote support tools (e.g., SCCM, Remote Desktop, etc.).
Strong problem-solving and communication skills, both written and verbal.
Ability to prioritize and manage multiple tasks in a fast-paced environment.
Certifications such as CompTIA A+, Network+, Microsoft (MCP, MCSA), or similar are preferred.
VDI support experience is a plus.
MacOS support experience is a plus.
Working knowledge of ITIL practices is a plus.

Preferred Experience:

Experience in IT service desk environments supporting 500+ end users.
Exposure to basic scripting (PowerShell) for automation tasks.
Experience with ticketing systems (e.g., Zendesk, ServiceNow, BMC Remedy).
Experience with Enterprise Mobility Management (or Mobile Device Management).
Experience with WDS (Windows Distribution Services).
Experience with disk imaging/cloning tools.

Dice Id: cybrthnk
Position Id: 9102569
Posted 5 hours ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Contact the job poster

Suresh Parmar

Recruiter @ cyberThink, Inc.

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Tech Support/IT Helpdesk (Tier 2)

Plano, Texas

•

Today

Easy Apply

Third Party, Contract

Depends on Experience

Technical Support Specialist

Carrollton, Texas

•

Today

Full-time

Help Desk Technician

Lancaster, Texas

•

Today

Easy Apply

Full-time

USD 24.03 - 26.44 per hour

Sr. Field Support Engineer (Executive Support)

Irving, Texas

•

Today

Full-time

USD 100,400.00 - 167,400.00 per year