Search Jobs | Dice.com

Job Details

Skills

Media
VoIP
H.323
Routing
QoS
Reporting
Interactive Voice Response
Workforce Management
Ansible
Windows PowerShell
Wireshark
SolarWinds
Splunk
PRTG
Communication
Network Layer
Unified Communications
SIP
SBC
Root Cause Analysis
Migration
Dashboard
Network Security
Telecommunications
Mentorship
Physical Layer
Data Link Layer
ACS
Cisco Certifications
Collaboration
Microsoft
Python
SANS

Summary

Job Title: Senior Voice Engineer - Avaya

Location: Portland, OR (Onsite)

We are seeking an experienced Senior Voice Engineer - Avaya to provide L3 support for enterprise voice and unified communications environments. The ideal candidate will have strong expertise in Avaya Voice Infrastructure, VoIP, Contact Center technologies, and voice automation, with the ability to troubleshoot complex issues and lead voice transformation initiatives.

Required Skills:

Strong experience with Avaya Aura Communication Manager, Session Manager, System Manager, SBCE, and Media Gateways
Hands-on expertise in VoIP, SIP, H.323, SIP Trunks, Call Routing, Dial Plans, and Voice QoS
Experience with Avaya Contact Center, CMS Reporting, VDNs, Hunt Groups, IVR Integration, and Workforce Management
Proficiency in Python, REST APIs, Ansible, and PowerShell for voice automation
Experience with Wireshark, SolarWinds, Splunk, PRTG, and Microsoft Teams Voice integration
Strong troubleshooting, customer communication, and enterprise voice support experience

Responsibilities:

Provide L3 support for enterprise voice and unified communication environments
Troubleshoot complex voice, SIP, SBC, and contact center issues
Perform root cause analysis and implement permanent fixes
Lead voice upgrades, migrations, and automation initiatives
Develop automation solutions, monitoring dashboards, and operational reports
Collaborate with network, security, telecom providers, and mentor L1/L2 engineers

Preferred Certifications: Avaya ACS/ACIS, CCNP Collaboration, Microsoft Teams Voice (MS-720), or Python/Automation certifications.

Best regards,

Narayan Singh Raghav

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90989327
Position Id: OOJ - 42273-44078-1784216180
Posted 14 hours ago

Fitment

Dice Job Match Score™

🔗 Matching skills to job...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Hybrid in Portland, Oregon

•

3d ago

Sr. System Architect - Voice & VoIP Systems (Remote) Our client, a leading Pacific Northwest utility provider committed to public service and environmental preservation, is looking for a Remote Sr. System Architect - Voice & VoIP Systems.This assignment is Remote and is only open to candidates within the following states: Oregon, Washington, Idaho, and Montana.This position will provide support to the Unified Communications organization within the IT department. This assignment will support, ass

Contract

System Architect

Hybrid in Portland, Oregon

•

5d ago

System Architect 3 Voice & VoIP Systems (Remote)We're looking for a senior Voice & VoIP professional to support a large enterprise communications environment. While the title is System Architect, this is a hands-on engineering role focused on designing, administering, maintaining, and improving Cisco-based Voice over IP infrastructure that supports critical business operations. This is a remote opportunity for candidates who reside in Washington, Oregon, Idaho, or Montana. Occasional travel and

Easy Apply

Full-time

$65 - $68

Network Operations Specialist - Telecom

Portland, Oregon

•

Today

Role: Network Operations Specialist - Telecom Location: Portland, OR (Hybrid, 1 day onsite/week) Position Type: Contract to Hire Hourly Rate: $35-44/hr. Position Summary The Network Operations Specialist is responsible for monitoring, maintaining, troubleshooting, and supporting customer and core network services, with a primary emphasis on voice and unified communications services. The ideal candidate will have experience supporting VoIP, SIP, UCaaS, hosted PBX, call routing, and phone sys

Easy Apply

Contract

$35.00 - $44.00 per hour

Voice and Video Engineer

No location provided

•

Today

GovCIO is currently hiring for a Voice and Video Engineer to support complex voice and video cmomunications for SOUTHCOM. This position will be located in Doral, FL and will be an onsite position. Responsibilities Establishes and maintains smooth operation of computer systems (to include operating systems, software and hardware) in networked or stand-alone configurations, maintains system integrity, and upgrades systems and/or servers as required. Day to day activities include, but are not li

Full-time

USD 108,500.00 - 124,000.00 per year

Filter Results

Job post features

Posted date

Work settings

Employment type

Distance

Employer type

Work authorization

Senior Voice Engineer - Avaya

Skills

Summary

Required Skills:

Responsibilities:

Dice Job Match Score™

Similar Jobs

Senior Voice Engineer - Avaya

Job Details

Skills

Summary

Required Skills:

Responsibilities:

Dice Job Match Score™

Similar Jobs