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Coordinator I

PTR Global

Providence, Rhode Island • Today

Easy Apply

Full-time

Compensation information provided in the description

Coordinator I (Onsite)

GSK Solutions Inc.

North Kingstown, Rhode Island • Today

Easy Apply

Third Party, Contract

Depends on Experience

Authorization Coordinator I - REMOTE

Software Guidance & Assistance

Remote or Emeryville, California • Today

Contract

USD 25.00 - 25.00 per hour

Customer Service Coordinator

Talent Software Services, Inc

Providence, Rhode Island • Yesterday

Easy Apply

Contract, Third Party

$25 - $30

Coordinator II

PTR Global

Providence, Rhode Island • Today

Easy Apply

Full-time

Compensation information provided in the description

Planogram Coordinator - Hybrid

VIVA USA INC

Hybrid in Woonsocket, Rhode Island • 4d ago

Easy Apply

Contract

21 - 26

Architecture Design & Engineering Coordinator

Apex Systems

Woonsocket, Rhode Island • Today

Easy Apply

Full-time

$28 - $33 per hour

Coordinator II (Onsite)

GSK Solutions Inc.

North Kingstown, Rhode Island • Today

Easy Apply

Contract, Third Party

Depends on Experience

SWFTS/BYG-1 AUKUS SYSTEMS ENGINEERING COORDINATOR

MIKEL INC

Middletown, Rhode Island • Today

Full-time

SAP Associate PM/Project Coordinator

Motion Recruitment Partners, LLC

Remote • Today

Easy Apply

Contract

$65 - $75

Project Coordinator

Skillify Solutions

Remote • 7d ago

Easy Apply

Full-time

Depends on Experience

Clinical Coordinator

Avanciers LLC

Remote or Hybrid in Florida City, Florida • 19d ago

Easy Apply

Contract

Depends on Experience

Project Coordinator III

Kforce Technology Staffing

Remote or Atlanta, Georgia • Today

Contract

$30.00 - $40.11 hourly

Interconnection Coordinator

Kforce Technology Staffing

Remote or Juno Beach, Florida • Today

Contract

$50 - $58 hourly

Business Operations Coordinator

Talent Groups

Remote • Today

Easy Apply

Contract

45 - 48

OCM Training Coordinator

Vortex Consulting, Inc

Remote • 21d ago

Easy Apply

Contract

Depends on Experience

Production Coordinator

Talent Groups

Remote or Cincinnati, Ohio • 22d ago

Easy Apply

Contract

Systems/Network lmplementation Coordinator- Remote

Calance

Remote • Today

Contract

48-53/hr

Social Media Operations Coordinator

CTC USA, LLC

Remote • Today

Easy Apply

Contract

Depends on Experience

Autonomous Vehicle Operations Coordinator

Pyramid Consulting, Inc.

Remote • Today

Easy Apply

Contract

65 - 75

Warranty Program Coordinator

Kforce Technology Staffing

Remote or Frisco, Texas • Today

Contract

$25.50 - $34.50 hourly

Release Management Coordinator

INSPYR Solutions

Remote • 5d ago

Easy Apply

Contract, Third Party

$15.81

Coordinator, Machine Learning Product and Engineering

Etsy, Inc

Remote or New York, New York • Today

Full-time

Interconnection Coordinator

9VBYTE TECHNOLOGIES LLC

Remote • Today

Easy Apply

Contract

Depends on Experience

Senior Project Manager/Solutions Delivery Coordinator

GDH

Remote • 10d ago

Easy Apply

Contract, Third Party

Depends on Experience

Test Coordinator

ComTec Information Systems

Remote or Hybrid in Little Rock, Arkansas • Yesterday

Easy Apply

Full-time

Depends on Experience

AI Governance Analyst/Coordinator -- Remote /W2/

Intellisoft Technologies

Remote or Hybrid in Salisbury, North Carolina • Yesterday

Easy Apply

Contract

Depends on Experience

Epic Beaker CP Application Coordinator

Collabera LLC

Remote or San Francisco, California • Today

Easy Apply

Full-time

$90.0000 - $95.0000

Project Coordinator (Orace Cloud)

eBusiness Solutions, Inc.

Remote • 8d ago

Easy Apply

Third Party, Contract

Depends on Experience

Operations Coordinator (Southeast US, Remote)

ICF International, Inc.

Remote or Reston, Virginia • 2d ago

Full-time

USD 60,000.00 per year

PTR Global

Job Details

Skills

Billing
Payments
Negotiations
Call Center
Internal Communications
Community Development
Documentation
Network
Arena
Bilingual
Spanish
Customer Service
Information Systems
Cascading Style Sheets
Account Management
Finance
Management Information Systems
Document Management
Forms
Energy
Business Operations
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Business Cases
Attention To Detail
Management
Conflict Resolution
Active Listening
Reporting
SAP BASIS
Training

Billing
Payments
Negotiations
Call Center
Internal Communications
Community Development
Documentation
Network
Arena
Bilingual
Spanish
Customer Service
Information Systems
Cascading Style Sheets
Account Management
Finance
Management Information Systems
Document Management
Forms
Energy
Business Operations
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Business Cases
Attention To Detail
Management
Conflict Resolution
Active Listening
Reporting
SAP BASIS
Training

Summary

Bilingual Billing Coordinator - Utilities

Location: Providence Rhode Island 02907
Contract duration: 12 months
Pay Rate: $20- $26 on W2
Job Description:

As a Coordinator, candidates will work directly with RI Energy's most vulnerable customers and the various external support agencies and advocacy groups that support them.
Candidate's mission will be to improve the lives of these customers through driving awareness of, enrollment in, and engagement around the various tools RI Energy has in place to help income-eligible customers manage the affordability and volatility of their monthly energy spend.
Candidates will also serve as the voice of these customers internally within RI Energy, representing their interests, perspectives and needs as the organization continues to develop its strategies and approaches to better serving income-eligible customers and the programs and offers we put in place to do so.

Position Responsibilities (including but not limited to):

Work with customers one on one for billing,?payments, negotiating payment agreements, Low Income Heating Assistance Program (LIHEAP), outage preparation, protections certification, energy efficiency support.
Develop relationships with internal and external stakeholders to obtain and share information on social care opportunities and developments, as well as provide technical advice and build bases of influence.
Identify and act on new external channels through which to engage income-eligible customers and drive awareness of and participation in relevant Company programs
Develop relationships with relevant external agencies and organizations, establishing your role as these external groups' 'go to' resource for all things RI Energy, and empowering them to better engage and refer their low-income constituents on client's behalf.
Manage and prioritize referrals from email, vendors, call center, field and other internal communications in line with policies.?
Develop and manage the approach to special cases (e.g. customers with special needs) ensuring a tailored and effective response in line with expectations.
Manage the day-to-day relationship with relevant internal parties and external agencies and bodies to understand requirements, deliver appropriate, customized solutions and advice, and build cross-functional working in line with RI Energy policies and processes.
Through collecting and analyzing input from your customer interactions and community engagement, serve as the 'voice' of client's income-eligible customers in helping to inform and influence the design of RI Energy programs and offerings targeted towards the income-eligible community.
Serve as the public face of RI Energy in various community outreach settings likely to be attended by income-eligible customers, including periodic Customer Assistance Expos ("Expos").
Ensure processes, practices and procedures are followed are in line with RI Energy policies and compliant with legislation and regulations.
Develop, distribute and prepare training material, brochures and supporting documentation to relevant customers and internal colleagues.
Build upon technical/professional skills within customer advocacy to continually grow your personal contribution to the business.
Develop and utilize peer group network to absorb and apply technical/professional best practice within the customer and social care arena.

Qualifications:
Knowledge and Experience Required:

Bilingual speaker required/Spanish preferred.
Bachelor's degree preferred and 1 plus years of?related customer advocacy experience.
Demonstrated success in a customer service setting, ideally in a position focused on working with low-income customers.
Knowledge and experience with (or the demonstrated ability to learn quickly about) one or more areas of the Company's customer information systems including CSS, customer account management, financial structures, energy management, information systems management, document management.
Knowledge and experience with (or the demonstrated ability to learn quickly about) various forms of social service support programs available to the income-eligible community, and a demonstrated history of communicating complex program offerings to a diverse community of potential participants.
Knowledge of RI Energy's business operations, Company policies and practices.
Knowledge of relevant industry practice and legislation.
Proficient in Microsoft Office products (Excel, Word, PowerPoint, Access).
Understanding of fundamental low-income program concepts desirable.

Capability Requirements:

Impact and Influence (1): Uses direct persuasion to influence others, using basic data, logic or a solid business case to help generate the best outcomes for consumers.
Customer Orientation (2): Takes personal responsibility for correcting problems promptly and communicates customer expectations to monitor delivery and satisfaction for those most in need.
Attention to Detail (3): Monitors quality of how customers are supported, checks to ensure procedures are followed.
Conflict Management (4): De-escalates emotional situation through emotional intelligence, conflict resolution, and active listening.

Call out:

The worker will not be reporting to an office location but will instead travel to customer sites on a day-to-day basis.

Pay Range: $XXX - $XXX

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.

#LI-PG1

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: ptrtx
Position Id: 180869
Posted 23 hours ago

Company Info

About PTR Global

Pinnacle Group is a leading provider of information technology and workforce solutions. Pinnacle Group includes Pinnacle Technical Resources, Inc., its flagship information technology staffing and consulting services provider; Pinnacle MSP, a managed services provider; Pinnacle Payrolling, a payrolling and independent contractor compliance provider; Pinnacle Canada, which provides staffing, MSP and payrolling services in Canada.

Fitment

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Similar Jobs

Coordinator II

Providence, Rhode Island

•

Today

Bilingual Billing Coordinator - Utilities Location: Providence Rhode Island 02907 Contract duration: 12 months Pay Rate: $30- $33 on W2 Job Description: About the Position: As a Coordinator, candidates will work directly with RI Energy's most vulnerable customers and the various external support agencies and advocacy groups that support them. Candidates' mission will be to improve the lives of these customers through driving awareness of, enrollment in, and engagement around the various tools

Easy Apply

Full-time

Compensation information provided in the description

Project Coordinator IV

New Orleans, Louisiana

•

Today

IT Project Controls Coordinator Location: New Orleans Louisiana 70113 United States Pay Range: $45-$55/hr on W2 6 Months Contract Job Description: Position Purpose: The role of the Manager, Project Controls is to provide leadership to teams in the achievement of the requirements of client IT's Stage Gate Process (SGP) and project management and controls standards. It is accountable for the activities which identify, monitor, and report on project cost, schedule, issues, and risks across strate

Easy Apply

Full-time

USD 45.00 - 55.00 per hour

PTR Global

Job Details

Skills

Billing
Payments
Negotiations
Call Center
Internal Communications
Community Development
Documentation
Network
Arena
Bilingual
Spanish
Customer Service
Information Systems
Cascading Style Sheets
Account Management
Finance
Management Information Systems
Document Management
Forms
Energy
Business Operations
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Business Cases
Attention To Detail
Management
Conflict Resolution
Active Listening
Reporting
SAP BASIS
Training

Billing
Payments
Negotiations
Call Center
Internal Communications
Community Development
Documentation
Network
Arena
Bilingual
Spanish
Customer Service
Information Systems
Cascading Style Sheets
Account Management
Finance
Management Information Systems
Document Management
Forms
Energy
Business Operations
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Business Cases
Attention To Detail
Management
Conflict Resolution
Active Listening
Reporting
SAP BASIS
Training

Summary

Bilingual Billing Coordinator - Utilities

Location: Providence Rhode Island 02907
Contract duration: 12 months
Pay Rate: $20- $26 on W2
Job Description:

As a Coordinator, candidates will work directly with RI Energy's most vulnerable customers and the various external support agencies and advocacy groups that support them.
Candidate's mission will be to improve the lives of these customers through driving awareness of, enrollment in, and engagement around the various tools RI Energy has in place to help income-eligible customers manage the affordability and volatility of their monthly energy spend.
Candidates will also serve as the voice of these customers internally within RI Energy, representing their interests, perspectives and needs as the organization continues to develop its strategies and approaches to better serving income-eligible customers and the programs and offers we put in place to do so.

Position Responsibilities (including but not limited to):

Work with customers one on one for billing,?payments, negotiating payment agreements, Low Income Heating Assistance Program (LIHEAP), outage preparation, protections certification, energy efficiency support.
Develop relationships with internal and external stakeholders to obtain and share information on social care opportunities and developments, as well as provide technical advice and build bases of influence.
Identify and act on new external channels through which to engage income-eligible customers and drive awareness of and participation in relevant Company programs
Develop relationships with relevant external agencies and organizations, establishing your role as these external groups' 'go to' resource for all things RI Energy, and empowering them to better engage and refer their low-income constituents on client's behalf.
Manage and prioritize referrals from email, vendors, call center, field and other internal communications in line with policies.?
Develop and manage the approach to special cases (e.g. customers with special needs) ensuring a tailored and effective response in line with expectations.
Manage the day-to-day relationship with relevant internal parties and external agencies and bodies to understand requirements, deliver appropriate, customized solutions and advice, and build cross-functional working in line with RI Energy policies and processes.
Through collecting and analyzing input from your customer interactions and community engagement, serve as the 'voice' of client's income-eligible customers in helping to inform and influence the design of RI Energy programs and offerings targeted towards the income-eligible community.
Serve as the public face of RI Energy in various community outreach settings likely to be attended by income-eligible customers, including periodic Customer Assistance Expos ("Expos").
Ensure processes, practices and procedures are followed are in line with RI Energy policies and compliant with legislation and regulations.
Develop, distribute and prepare training material, brochures and supporting documentation to relevant customers and internal colleagues.
Build upon technical/professional skills within customer advocacy to continually grow your personal contribution to the business.
Develop and utilize peer group network to absorb and apply technical/professional best practice within the customer and social care arena.

Qualifications:
Knowledge and Experience Required:

Bilingual speaker required/Spanish preferred.
Bachelor's degree preferred and 1 plus years of?related customer advocacy experience.
Demonstrated success in a customer service setting, ideally in a position focused on working with low-income customers.
Knowledge and experience with (or the demonstrated ability to learn quickly about) one or more areas of the Company's customer information systems including CSS, customer account management, financial structures, energy management, information systems management, document management.
Knowledge and experience with (or the demonstrated ability to learn quickly about) various forms of social service support programs available to the income-eligible community, and a demonstrated history of communicating complex program offerings to a diverse community of potential participants.
Knowledge of RI Energy's business operations, Company policies and practices.
Knowledge of relevant industry practice and legislation.
Proficient in Microsoft Office products (Excel, Word, PowerPoint, Access).
Understanding of fundamental low-income program concepts desirable.

Capability Requirements:

Impact and Influence (1): Uses direct persuasion to influence others, using basic data, logic or a solid business case to help generate the best outcomes for consumers.
Customer Orientation (2): Takes personal responsibility for correcting problems promptly and communicates customer expectations to monitor delivery and satisfaction for those most in need.
Attention to Detail (3): Monitors quality of how customers are supported, checks to ensure procedures are followed.
Conflict Management (4): De-escalates emotional situation through emotional intelligence, conflict resolution, and active listening.

Call out:

The worker will not be reporting to an office location but will instead travel to customer sites on a day-to-day basis.

Dice Id: ptrtx
Position Id: 180869
Posted 23 hours ago

Company Info

About PTR Global

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Coordinator II

Providence, Rhode Island

•

Today

Easy Apply

Full-time

Compensation information provided in the description

Project Coordinator IV

New Orleans, Louisiana

•

Today

Easy Apply

Full-time

USD 45.00 - 55.00 per hour