BDM / Business Development Management / Senior Business Development Mannagement

Job Summary

We are seeking an experienced Senior Business Development Manager with a strong background in Transactional Printing, Print & Mail, Document Composition, Output Management, Customer Communications Management (CCM), or Digital Document Delivery.

This is a hunter-focused business development role responsible for generating new business, building a self-sourced sales pipeline, developing enterprise relationships, and closing professional and managed services engagements.

Key Responsibilities

• Identify, prospect, and acquire new customers across Banking, Insurance, Financial Services, Telecom, and other document-intensive industries.
• Build a self-generated sales pipeline through cold calling, email outreach, networking, referrals, industry events, trade shows, and direct client engagement.
• Sell document composition, customer communication, print/mail, output management, and digital document delivery services.
• Understand customer document-production workflows and identify opportunities to improve efficiency, scalability, delivery, and cost.
• Develop and deliver tailored sales presentations, solution proposals, case studies, and customer references.
• Conduct regular customer meetings and travel frequently to establish and maintain strong client relationships.
• Partner with Solution Consultants, Technical Project Managers, and Delivery Teams to qualify opportunities, define requirements, develop proposals, and prepare Statements of Work (SOWs).
• Lead commercial negotiations and drive opportunities through contract closure.
• Manage the transition of closed deals to technical and delivery teams.
• Expand existing accounts by identifying opportunities for additional professional and managed services.
• Maintain accurate pipeline, opportunity status, forecasting, and expected revenue.
• Provide market intelligence and feedback to support sales collateral and industry-specific messaging.

Required Qualifications

• Proven B2B Sales / Business Development experience in one or more of the following:
  • Transactional Printing
  • Print & Mail
  • Document Composition
  • Output Management
  • Customer Communications Management (CCM)
  • Digital Document Delivery
  • Document Services
  • Professional / Managed Services
• Demonstrated success selling services, implementation, or managed services, rather than primarily software licenses or subscriptions.
• Experience working with Banking, Insurance, Financial Services, Telecom, or other high-volume customer communication environments.
• Strong understanding of the document lifecycle, including raw data transformation, document composition, PDF generation, print-ready output, email, web, and digital delivery.
• Proven hunter mentality with experience creating and managing a self-generated sales pipeline.
• Strong networking, relationship management, presentation, negotiation, and closing skills.
• Excellent verbal and written English communication skills.
• Strong understanding of US business culture and enterprise customer expectations.
• Willingness to travel frequently for customer meetings and business development activities.