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Skills

Spanish
CSR
Licensed
INsurance
Agent

Summary

Job Title: Bilingual P&C Licensed Customer Service Representative

Location: US Remote

Employment Type: Full-time

Industry: Insurance

Requirements

Active Property & Casualty (P&C) or Personal Lines Agent License in the resident state.
Equivalent to a high school diploma or GED.
Prior customer service or call center experience in a fast-paced, high-volume environment, handling back-to-back calls and navigating multiple systems.
Ability to work flexible schedules within operating hours (7:00 AM–2:00 AM EST), including weekends, holidays, and accommodate schedule changes on short notice.
Comfortable working in a metrics-driven environment with defined performance goals (CX scores, handle time, quality, adherence, and productivity).
Ability to perform essential job duties with or without reasonable accommodation in a remote work setup.
Access to a reliable internet connection and a quiet, dedicated workspace.
Willingness to complete typing test (24 WPM / 80% accuracy) and other pre-employment assessments as part of the hiring process.

Tekshapers is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10335759
Position Id: 28972-17456-1785851351
Posted 2 hours ago

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Recruiter @ TekShapers

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Remote

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18d ago

Job Title: P&C Licensed Customer Service Representative Location: US Remote Employment Type: Full-time Industry: Insurance RequirementsActive Property & Casualty (P&C) or Personal Lines Agent License in the resident state. Equivalent to a high school diploma or GED. Prior customer service or call center experience in a fast-paced, high-volume environment, handling back-to-back calls and navigating multiple systems. Ability to work flexible schedules within operating hours (7:00 AM2

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Bilingual P&C Licensed Customer Service Representative

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