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Job Details

Skills

Customer Success
Account Management
or Program Management
UiPath RPA platform and automation solutions.

Summary

Job Title: Customer Success Manager – UiPath
Location: Remote
Employment Type: Full-Time

We are seeking a Customer Success Manager – UiPath to drive customer adoption, value realization, retention, and expansion of UiPath automation solutions. The ideal candidate will partner with enterprise customers to ensure successful automation outcomes.

Responsibilities:

Manage customer relationships as the primary point of contact post-implementation.
Drive onboarding, adoption, success plans, KPIs, and ROI tracking.
Conduct business reviews and identify automation expansion opportunities.
Act as a customer advocate and coordinate with internal teams.
Support renewals, upsell, and cross-sell initiatives.
Guide customers on UiPath best practices, governance, and Automation CoE maturity.

Required Skills:

Experience in Customer Success, Account Management, or Program Management.
Understanding of UiPath RPA platform and automation solutions.
Experience working with enterprise customers.
Strong communication, stakeholder management, and problem-solving skills.

Preferred:

UiPath certifications (Business Analyst, Advanced Developer, Solution Architect).
Experience with RPA, Intelligent Automation, AI/ML, Process Mining, SAP, or Oracle.

Education:
Bachelor’s degree in Engineering, Computer Science, Management, or related field.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10406960
Position Id: 9043790
Posted 12 hours ago

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Contact the job poster

Joshua Panasa

Recruiter @ Collaborate Solutions, Inc.

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Customer Success Manager – UiPath

Skills

Summary

Dice Job Match Score™

Joshua Panasa

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