Epic Disaster Recovery SME / Architect
Location: 100% Remote
Duration: Long term
Role Overview
NMC Managed Services is seeking an experienced Epic Disaster Recovery (DR) SME / Architect to support a large healthcare organization in assessing, strengthening, and validating its disaster recovery and business continuity capabilities for the Epic environment.
The ideal candidate will have hands-on experience with Epic environments and healthcare DR, with the ability to understand the interdependencies between Epic applications, databases, infrastructure, storage, virtualization, networking, backup/replication, interfaces, and clinical systems.
This is a 100% remote role and requires a senior-level consultant who can work independently with client application, infrastructure, security, and clinical/operational teams.
Top 5 Required Skills / Experience
1. Epic DR / Business Continuity Experience
- Proven experience designing, assessing, or implementing Disaster Recovery for Epic environments.
- Strong understanding of Epic production environments, recovery requirements, downtime procedures and application dependencies.
- Experience working with healthcare organizations using Epic.
2. Epic Technical Architecture & Dependencies
- Strong understanding of Epic infrastructure and the technologies supporting Epic.
- Experience identifying dependencies across Epic applications, databases, interfaces, compute, storage, virtualization, networking and identity/access.
- Ability to translate Epic application requirements into infrastructure and recovery requirements.
3. DR Architecture, RTO/RPO & Recovery Planning
- Experience developing or evaluating DR architectures, recovery strategies, RTO/RPO requirements and recovery sequencing.
- Experience with backup, replication, recovery and failover/failback technologies.
- Ability to identify DR gaps and develop practical remediation recommendations.
4. DR Testing & Validation
- Experience planning and executing DR tests, tabletop exercises, technical recovery exercises and/or full failover/failback testing.
- Ability to develop recovery procedures, test scenarios and success criteria.
- Experience documenting findings and driving remediation activities.
5. Healthcare / Clinical IT Experience
- 7+ years of IT infrastructure, application or DR experience, with meaningful experience in healthcare IT.
- Experience working with healthcare application, infrastructure, security and clinical/operational teams.
- Familiarity with healthcare regulatory and security considerations, including HIPAA and cyber-recovery requirements.
Key Responsibilities
- Assess the client's existing Epic DR and business continuity strategy.
- Review Epic architecture and identify critical application and infrastructure dependencies.
- Evaluate current RTO/RPO, backup, replication and recovery capabilities.
- Identify gaps and risks within the current Epic DR strategy.
- Develop recommendations and a prioritized Epic DR remediation roadmap.
- Review recovery procedures and recovery sequencing across Epic and dependent systems.
- Participate in or lead Epic DR testing and validation exercises.
- Work with infrastructure teams covering compute, storage, virtualization, networking, backup and security.
- Collaborate with Epic/application teams to validate application recovery requirements.
- Document current-state architecture, findings, recommendations and recovery procedures.
- Provide senior-level guidance to client leadership and technical teams.
Preferred Experience
- Epic implementation, optimization or technical infrastructure experience.
- Epic-related experience with Chronicles / database technologies, Hyperspace and interfaces.
- Experience with Epic environments hosted on VMware, Nutanix, physical infrastructure or cloud platforms.
- Cyber-recovery / ransomware recovery experience in healthcare.
- Experience with large hospital systems, health systems or multi-site healthcare environments.
- Epic certifications or Epic technical training are a plus.
- Experience working directly with Epic representatives is a plus.
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