Job ID: NC-91118)
Remote Epic Orders Analyst/Builder (Epic Clin Doc) with clinical documentation practices, Clin Doc/PharmacyLab/Radiology/HIM/Security, CMS, ServiceNow experience
Location: Raleigh, NC (DHHS)
Duration: 12 Months
Skills:
Epic Clin Doc certification Required 7 Years
Epic implementation or operations support experience Required 7 Years
Strong understanding of clinical documentation practices in healthcare settings Required 7 Years
Ability to analyze workflow needs and translate them into Epic configuration. Required 7 Years
Epic Behavioral Health (BH) and/or Long-Term Care (LTC) certification strongly preferred. Highly desired 3 Years
Previous experience as an Epic Clinical Documentation Analyst or Builder in a healthcare environment. Required 7 Years
Job Description:
The contractor will build, maintain and improve Epic ClinDoc tools in 13 state-operated healthcare facilities. The goal is documentation workflows that are accurate, efficient and compliant with regulations. These workflows cover nursing, therapies (PT/OT/SLP/Rehab), behavioral health and long-term care. The contractor will also take part in an on-call rotation and give urgent after-hours support to keep patient care running and fix critical issues quickly.
Key Responsibilities
Provide application support and build for Epic Clinical Documentation, including nursing, therapies (PT/OT/SLP/Rehab), behavioral health, and long-term care workflows.
Collaborate with clinical end users to gather requirements, document workflows, and implement changes.
Perform system testing, validation, and end-user support during Epic build, upgrades, and go-live.
Assist with Epic training creation for clinical documentation users.
Troubleshoot issues reported through ServiceNow and provide timely resolutions or escalate appropriately.
Support regulatory and compliance requirements for documentation standards (CMS, Joint Commission, State policies).
Work closely with other Epic module teams (Orders, HIM, Identity, etc.) to ensure workflow integration.
