Job#: 3057583
Job Description:
Job Summary
The Business Systems Analyst will be a key member of the Pharmacy Portfolio
team, providing essential business analysis and clinical workflow oversight
for pharmacy-focused IT initiatives. This role partners closely with the
Pharmacy Application Owner to translate operational and technical needs into
clear requirements.
The ideal candidate combines Epic Willow certification with strong business
acumen and practical understanding of medication-use workflows and healthcare
systems. Experience with Sentri 7 and a working knowledge of
interfaces/integrations are preferred.
Key Responsibilities
Primary Business Analyst to the Pharmacy IT Application Owner
- Serve as the main Business Analyst for the Epic and Sentri 7 Pharmacy IT
Application Owner (and other assigned pharmacy applications).
- Translate operational and technical needs into clear requirements,
deliverables, and design artifacts.
- Increase stakeholder awareness and engagement through structured working
sessions, consistent documentation, and timely decision tracking.
Requirements and Documentation
- Elicit, document, and validate comprehensive requirements for pharmacy
initiatives (80% inpatient / 20% ambulatory), including workflow, data, and
reporting impacts.
- Review and refine business requirements from stakeholders owners to ensure
they are complete, unambiguous, and testable.
- Review and approve project change decisions, assessing scope impacts,
operational tradeoffs, and readiness implications.
Implementation Oversight (BA Lens; Not Project Management)
-Provide SME-level guidance to support timely progression through project
phases by clarifying requirements, resolving ambiguity, and surfacing
risks/issues early.
-Work independently to meet BA deliverables and escalate concerns
appropriately to the Pharmacy IT Application Owner/ Project Leadership/
Pharmacy IT Applications directors.
-Maintain practical oversight of dependencies and readiness items (e.g.,
testing needs, cutover considerations, training impacts, downtime/contingency
workflows).
EHR and Interfaces
- Collaborate with Clinical Informaticists to provide SME support for
pharmacy-related Epic workflows, impacting ordering, verification,
dispensing, and medication administration (including MAR/BCMA).
- Partner with interface/integration teams to define and validate
requirements (HL7/FHIR concepts) and ensure end-to-end workflow/data
reconciliation.
Testing, Go-Live Readiness, and Stabilization
- Provide application SME oversight for User Acceptance Testing (UAT)
planning and execution, including test script development, defect
capture/triage, and contingency planning.
- Track stabilization issues post-go-live to resolution and document
optimization opportunities for future prioritization.
Communication and Stakeholder Management
- In collaboration with the project manager, serve as a primary point of
communication by providing regular updates to the Pharmacy IT Application
Owner and IT senior leadership as needed.
- Act as a business escalation point for issues impacting pharmacy
operations, readiness, or stakeholder alignment.
Required Skills and Experience
- 5-7 years of experience in pharmacy business systems analysis or a related
pharmacy-focused technical role (e.g., data analyst, project coordinator).
- Epic Willow (Pharmacy) Certification is required.
- Demonstrated ability to elicit and document requirements, facilitate
working sessions, and produce clear, build-ready, and test-ready artifacts.
- Strong verbal and written communication skills, with the ability to
effectively translate information between operational pharmacy stakeholders
and technical delivery teams.
- Proven ability to work independently, manage multiple concurrent
priorities, and meet deadlines without close supervision in a fully remote
environment.
- Basic understanding of pharmacy healthcare concepts; stakeholder engagement
and/or project coordination experience is required.
- Proficiency in Google Suite (Docs, Sheets, Slides, Meet/Chat).
Preferred Qualifications
- Sentri 7 application knowledge.
- Working knowledge of interfaces/integrations (e.g., HL7 and FHIR concepts).
- Understanding of application system security concepts (role-based access,
least privilege, change control).
- Other Epic Certifications
Education
- Bachelor's degree is required.
Soft Skills
- Strong initiative and ability to quickly assimilate into a new team
("hit the ground running").
- Excellent organizational and time management skills.
- Comfortable working in a fast-paced, deadline-driven environment.
- Collaborative mindset with a proactive approach to problem-solving.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: apexsan
- Position Id: BHJOB2374_3057583
- Posted 3 hours ago