Fircosoft Application Specialist / Engineer
Remote role
Long term contract
Direct client- Immediate client interview
Role Summary
The Fircosoft Application Specialist is responsible for the implementation, support, configuration, and optimization of the Fircosoft suite (primarily Firco Continuity) used for sanctions screening and compliance monitoring within enterprise banking systems. The role ensures high availability, regulatory compliance, and efficient processing of financial transactions.
Key Responsibilities
1. Application Support & Operations
Provide end-to-end production support (24x7 environment) for Fircosoft applications.
Act as Level 2 / Level 3 support, troubleshooting issues escalated from Level 1 help desk.
Perform root cause analysis and coordinate with vendor (Level 4) for issue resolution when needed.
Monitor application health, queues, and processing flows (e.g., MQ, Kafka, batch jobs).
2. Sanctions Screening & Transaction Processing
Support screening of Wire, ACH, and payment messages against sanctions lists.
Ensure timely processing and decisioning of alerts generated by Firco Continuity.
Assist in investigation workflows for flagged transactions and escalation handling.
3. Configuration & Rule Management
Configure and maintain:
Screening rules
Sanctions/watch lists
Filtering parameters
Support tools such as:
Firco Utilities for rule/list management
Live Services for impact analysis and rule testing
Optimize rules to reduce false positives and improve screening accuracy.
4. Monitoring & Performance Management
Perform daily monitoring and health checks of application and infrastructure components.
Track:
System performance (CPU, memory, queues)
Error queues and failed transactions
Execute scheduled restarts and operational maintenance activities
5. Incident & Change Management
Handle incidents, service requests, and problem tickets via ITSM tools.
Support deployments, upgrades, and patching activities.
Participate in release validation and production readiness checks.
6. Collaboration & Stakeholder Engagement
Work closely with:
AML/Sanctions business teams
Compliance and audit teams
Infrastructure and cloud teams
Coordinate with vendors (LexisNexis / Fircosoft) for enhancements and issue resolution.
Required Skills & Qualifications
Technical Skills
Hands-on experience with:
Firco Continuity (mandatory)
Fircosoft Suite (Trust, WLM – preferred)
Knowledge of:
Payment systems (SWIFT MT/MX, Wire, ACH)
Messaging (MQ, Kafka)
Databases (SQL, Oracle)
Familiarity with cloud platforms (AWS/Azure) and monitoring tools (e.g., Datadog).
Familiarity with Linux scripting.
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