Messaging Administrator

Job Title: Messaging Administrator

Location with zip code:  Remote

Clearance Required: with clear background

Position Summary:

• We are seeking Messaging Administrators to administer, maintain, secure, and troubleshoot enterprise email and messaging services.
• Role & Responsibilities:
  • Manage, maintain, monitor, repair, and restore TSA’s enterprise email and messaging services, including hybrid solutions (e.g., Microsoft 365 GCC Exchange Online, on-premises Exchange SE), in on-premises, cloud, and hybrid environments.
  • Perform O&M and management of all infrastructure supporting email and messaging, including mobile device messaging.
  • Support planning, design, environment builds, test support, implementation, and decommissioning of email and messaging services.
  • 4. Provide break-fix, restoration of service, and provisioning of services (request fulfillment).
  • Support the ability to segregate and eliminate suspected email-related malicious software and spam traffic.
  • Provide timely support and communication to end users, including planned outages, maintenance, documentation, and training.
  • Ensure all email and messaging services are accessible and compliant with Section 508 requirements, as detailed in Appendix A.
  • Plan and execute upgrades or migrations to minimize disruption to end users and maintain service continuity.
  • Conduct capacity planning and make recommendations to ensure email and messaging services can scale to meet evolving TSA operational requirements.
  • Support TSA’s email archiving, retention, and e-discovery requirements in accordance with applicable federal policies

   

  Required qualifications:

  • Administer enterprise messaging environments; Manage mailboxes and messaging configurations; Monitor service availability; Troubleshoot messaging incidents; Support migrations and upgrades; Implement messaging security controls; Support integrations and automation.
  • 5+ years enterprise messaging experience; Microsoft 365/Exchange experience; PowerShell experience preferred; Strong troubleshooting skills.
  • Microsoft 365 Administrator Expert or related Microsoft certification.

   

  About our Company: -

  22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.

  Recognized among Best Company to Work For by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated. 22nd Century Technologies is an Equal Opportunity Employer" and s & all other parties authorized to work in the US are encouraged to apply."

  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.