Hi,
The following requirement is open with our client.
Client : TCS
Title : QA Engineer with Parloa Testing
Location : Remote
Duration : 12+ Months
Visa : Any
Relevant Experience (in Yrs.) : 8+
Detailed Job Description:
Seeking an experienced QA Engineer with strong expertise in functional testing, manual testing, and test automation for AI-powered voice agents, chatbots, and IVR applications. Candidates must have hands-on experience in Parloa testing or IVR testing, conversational workflow validation, prompt testing, and end-to-end integration testing.
Key Responsibilities:
· Validate AI voice agents, IVR workflows, chatbots, and conversational interactions.
· Design test scenarios for positive, negative, boundary, and non-deterministic AI responses.
· Test speech recognition, response accuracy, multilingual interactions, and multi-channel workflows.
· Automate repeatable voice-agent and prompt-based test scenarios.
· Validate API, CRM, backend, and third-party integrations using SQL and service-level testing.
· Track defects using Jira or Azure DevOps and support UAT, production validation, and release readiness.
Must Have Skills:
· Parloa / IVR Testing
· Chatbots / Conversational AI Agents
· Manual & Functional Testing
· Test Automation
· API, SQL & Integration Testing
Thanks & Regards
Sathwika Munikuntla
Technical Recruiter
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ASCII Group, LLC
Email:
Phone NO:
