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ServiceNow ITSM Functional Consultant

Prudent Technologies and Consulting

Remote • Today

Easy Apply

Contract

Depends on Experience

Lead ITSM Functional Consultant

Milestone Technologies, Inc.

Bengaluru, Karnataka • Today

Full-time

ServiceNow ITSM Reporting and Analytics Consultant

Randstad Digital

Grand Rapids, Michigan • Today

Contract

USD40 - USD51

ServiceNow - Business Process Consultant

NTT DATA Americas, Inc

Plano, Texas • 23d ago

Easy Apply

Contract, Third Party

$124

AI Senior Technical Consultant (ServiceNow AI)

Vaco by Highspring

Remote • 17d ago

Easy Apply

Contract

$150

AI Principal Technical Consultant (ServiceNow AI)

Vaco by Highspring

Remote • 17d ago

Easy Apply

Contract

$175

Manager - ServiceNow ITSM Process and Governance

Dale Workforce Solutions

Hybrid in Berwyn, Pennsylvania • 8d ago

Easy Apply

Full-time

Depends on Experience

Business Analyst with ITSM / Servicenow

Abacus Service Corporation

Hybrid in Sacramento, California • 2d ago

Easy Apply

Contract

52 - 64

Senior ServiceNow Architect – ITSM/ITOM & AI

SRI Tech Solutions

Grand Rapids, Michigan • 2d ago

Easy Apply

Full-time

Depends on Experience

Remote_Contract Role_ServiceNow ITSM Technical Consultant

Amaze Systems Inc

Remote • Today

Easy Apply

Contract, Third Party

$50 - $55

Senior ServiceNow Architect ITSM/ITOM & AI

CIS Technologies Inc.

Grand Rapids, Michigan • Yesterday

Easy Apply

Contract, Third Party

Depends on Experience

ITSM Consultant / Ivanti Developer

CS Solutions, Inc.

Remote • 7d ago

Easy Apply

Third Party, Contract

$60 - $70

ServiceNow SPM Adoption Consultant

System One

Hybrid in Vienna, Virginia • 21d ago

Easy Apply

Contract

Depends on Experience

ServiceNow Solution Consultant

HonorVet Technologies

New York, New York • 9d ago

Easy Apply

Third Party, Contract

Depends on Experience

ServiceNow Technical Lead - ITSM / ITAM / ITOM / CSM / FSM

Advent Global Solutions, Inc.

Remote • 9d ago

Easy Apply

Contract

Depends on Experience

ServiceNow Senior/Technical Consultant

TATA Consultancy Services Limited

Remote • 8d ago

Easy Apply

Full-time

110,000 - 140,000

ServiceNow ITSM Developer

VKore Solutions LLC

Dallas, Texas • 10d ago

Easy Apply

Contract, Third Party

$60 - $65

ServiceNow - Technical Consultant

NTT DATA Americas, Inc

Plano, Texas • 25d ago

Easy Apply

Third Party, Contract

$84

Senior technical consultant- ITSM

K-Tek Resourcing LLC

Remote • Today

Easy Apply

Contract

Depends on Experience

ServiceNow FSO Business Process Consultant

Agile Global Solutions, Inc

Remote • Today

Easy Apply

Contract

Depends on Experience

Senior technical consultant- ITSM

HMG America

Remote • Today

Easy Apply

Contract, Third Party

$DOE

Oracle HCM HelpDesk Functional Consultant

Tek Inspirations LLC

Remote • 2d ago

Easy Apply

Contract

60,000+

Senior/Technical Consultant (ServiceNow Certification MUST)

TATA Consultancy Services Limited

Remote • 3d ago

Easy Apply

Full-time

120,000 - 160,000

ServiceNow Business Process Consultant (BPC) / Source-to-Pay Functional Lead

Brooksource

Remote • Today

Contract

$60.00 - $75.00

ServiceNow Developer / ITSM Specialist

BESTPEGASUS LLC

New York • Today

Easy Apply

Third Party, Contract

UKG / Kronos Functional Consultant

SolutionIT, Inc.

Remote • Today

Easy Apply

Contract, Third Party

Service Now Developer - ITSM - Remote

Sage IT Inc

Remote • Today

Easy Apply

Contract

ServiceNow ITSM Developer

G2IT

Suitland-Silver Hill, Maryland • Today

Full-time

USD 130,000.00 - 150,000.00 per year

Senior ServiceNow Architect ITSM/ITOM & AI

Texnere Americas Inc

Grand Rapids, Michigan • Today

Easy Apply

Contract, Third Party

Depends on Experience

SAP WM Functional Consultant

Adva IT Services, Inc..

Orlando, Florida • 16d ago

Easy Apply

Contract

Depends on Experience

Job Details

Skills

IT Service Management
ITIL
Business Process Consultant
ServiceNow Certified Implementation Specialist
ITSM
Incident Management
CMDB

Summary

ROLE: ServiceNow Functional consultant/BPC- ITSM/CMDB

Location: USA remote

ServiceNow ITSM Functional Consultant - Any module is ok. Not only ITSM

Role Summary

We are seeking a ServiceNow ITSM Functional Consultant with strong expertise in IT Service Management processes, business analysis, process consulting, requirements gathering, and ServiceNow ITSM implementations. The consultant will work closely with business stakeholders to design, optimize, and implement ITSM processes aligned with ITIL best practices and organizational objectives.

Key Responsibilities

Conduct discovery workshops and stakeholder interviews to gather business requirements.

Lead ITSM process design and transformation initiatives covering:

Incident Management

Problem Management

Change Management

Request Management

Knowledge Management

Service Catalog

Major Incident Management

Perform current-state and future-state process assessments.

Translate business requirements into functional specifications and user stories.

Configure and validate ITSM process requirements with technical teams.

Lead fit-gap analysis and recommend ServiceNow best practices.

Support backlog prioritization, sprint planning, UAT, and deployment activities.

Design SLAs, KPIs, reporting, and operational governance frameworks.

Facilitate stakeholder sign-offs and business acceptance sessions.

Support organizational change management and adoption initiatives.

Advise clients on ITIL and ServiceNow leading practices.

Prepare functional design documents, process flows, workshop outputs, and solution recommendations.

Mandatory Skills

ServiceNow ITSM

ITIL Framework

Incident Management

Problem Management

Change Management

Request Management

Service Catalog

Knowledge Management

Requirements Gathering

Process Design

Business Analysis

Workshop Facilitation

User Story Creation

Agile Methodology

Preferred Certifications

Mandatory

ServiceNow Certified System Administrator (CSA)

ServiceNow Certified Implementation Specialist – ITSM (CIS-ITSM)

Preferred

ITIL v4 Foundation / Managing Professional

Additional CIS certifications

Experience Requirements

5+ years of ServiceNow experience.

3+ years of ITSM implementation or consulting experience.

Experience leading ITSM workshops and process consulting engagements.

Experience in ServiceNow ITSM implementations and upgrades.

Strong stakeholder management and communication skills.

Experience working in Agile delivery environments.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: prutx001
Position Id: 9089337
Posted 2 hours ago

Fitment

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Contact the job poster

Venkatesh Chennu

Recruiter @ Prudent Technologies and Consulting

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Senior technical consultant- ITSM

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Title:Senior Technical ConsultantITSMLocation:USA remoteJob Description:Look for Senior technical consultant s with 1 CSA and 2 CIS active certifications ServiceNow ITSM Technical Consultant Role Summary We are seeking an experienced ServiceNow ITSM Technical Consultant with strong expertise in ServiceNow platform development, ITSM implementations, integrations, and workflow automation. The consultant will be responsible for designing, configuring, developing, and supporting ServiceNow ITSM solu

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Remote_Contract Role_ServiceNow ITSM Technical Consultant

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Role: ServiceNow ITSM Technical Consultant Location: Remote, USA Duration: Long Term Contract Position Type: W2 OR C2C Visa: EAD Job Description: Role Summary We are seeking an experienced ServiceNow ITSM Technical Consultant with strong expertise in ServiceNow platform development, ITSM implementations, integrations, and workflow automation. The consultant will be responsible for designing, configuring, developing, and supporting ServiceNow ITSM solutions while working closely

Easy Apply

Contract, Third Party

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Senior technical consultant- ITSM

Remote

•

Today

HMG America LLC is the best Business Solutions focused Information Technology Company with IT consulting and services, software and web development, staff augmentation and other professional services. One of our direct clients is looking for Senior technical consultant- ITSM in USA. Below is the detailed job description. Title: Senior technical consultant- ITSM Location: USA Remote Job Description: Role Summary We are seeking an experienced ServiceNow ITSM Technical Consultant with strong e

Easy Apply

Contract, Third Party

$DOE

ServiceNow Technical Lead - ITSM / ITAM / ITOM / CSM / FSM

Remote

•

9d ago

ServiceNow ITSM / ITAM / ITOM / CSM / FSM Location :- Remote JD:- Experience as a Technical Lead Experienced in ITIL Process Definition, Integration Solutions, understanding Architecture solution Understanding customer business requirements and convert to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM / ITAM / ITOM / CSM / FSM area and one complete Implementation lifecycle for Serv

Easy Apply

Contract

Depends on Experience

Job Details

Skills

IT Service Management
ITIL
Business Process Consultant
ServiceNow Certified Implementation Specialist
ITSM
Incident Management
CMDB

Summary

ROLE: ServiceNow Functional consultant/BPC- ITSM/CMDB

Location: USA remote

ServiceNow ITSM Functional Consultant - Any module is ok. Not only ITSM

Role Summary

Key Responsibilities

Conduct discovery workshops and stakeholder interviews to gather business requirements.

Lead ITSM process design and transformation initiatives covering:

Incident Management

Problem Management

Change Management

Request Management

Knowledge Management

Service Catalog

Major Incident Management

Perform current-state and future-state process assessments.

Translate business requirements into functional specifications and user stories.

Configure and validate ITSM process requirements with technical teams.

Lead fit-gap analysis and recommend ServiceNow best practices.

Support backlog prioritization, sprint planning, UAT, and deployment activities.

Design SLAs, KPIs, reporting, and operational governance frameworks.

Facilitate stakeholder sign-offs and business acceptance sessions.

Support organizational change management and adoption initiatives.

Advise clients on ITIL and ServiceNow leading practices.

Prepare functional design documents, process flows, workshop outputs, and solution recommendations.

Mandatory Skills

ServiceNow ITSM

ITIL Framework

Incident Management

Problem Management

Change Management

Request Management

Service Catalog

Knowledge Management

Requirements Gathering

Process Design

Business Analysis

Workshop Facilitation

User Story Creation

Agile Methodology

Preferred Certifications

Mandatory

ServiceNow Certified System Administrator (CSA)

ServiceNow Certified Implementation Specialist – ITSM (CIS-ITSM)

Preferred

ITIL v4 Foundation / Managing Professional

Additional CIS certifications

Experience Requirements

5+ years of ServiceNow experience.

3+ years of ITSM implementation or consulting experience.

Experience leading ITSM workshops and process consulting engagements.

Experience in ServiceNow ITSM implementations and upgrades.

Strong stakeholder management and communication skills.

Experience working in Agile delivery environments.

Dice Id: prutx001
Position Id: 9089337
Posted 2 hours ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Contact the job poster

Venkatesh Chennu

Recruiter @ Prudent Technologies and Consulting

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Senior technical consultant- ITSM

Remote

•

Today

Easy Apply

Contract

Depends on Experience

Remote_Contract Role_ServiceNow ITSM Technical Consultant

Remote

•

Today

Easy Apply

Contract, Third Party

$50 - $55

Senior technical consultant- ITSM

Remote

•

Today

Easy Apply

Contract, Third Party

$DOE

ServiceNow Technical Lead - ITSM / ITAM / ITOM / CSM / FSM

Remote

•

9d ago

Easy Apply

Contract

Depends on Experience