The Delivery Manager is accountable for the successful end-to-end delivery of a greenfield Syndigo Master Data Management (MDM) program, including Data Governance and Organizational Change Management (OCM). The role ensures disciplined execution, strong stakeholder alignment, and sustainable business adoption across master data domains such as Customer, Vendor, Item, and Location.
Your role :
Own end-to-end delivery for Syndigo MDM, Data Governance, and OCM, covering scope, schedule, budget, quality, and governance.
Lead greenfield implementation from foundation setup through deployment and stabilization.
Ensure alignment between MDM implementation and enterprise data governance framework, roles, and processes.
Manage and coordinate cross-functional workstreams including MDM, integration, data quality, governance, and OCM.
Act as the primary point of accountability for business sponsors, data owners, and steering committees.
Oversee change management activities including communications, training, stakeholder engagement, and adoption tracking.
Proactively identify and mitigate delivery risks, data readiness issues, and interdependencies.
Manage system integrators, vendors, and internal teams to meet delivery and contractual commitments.
Enforce delivery standards, design governance, milestone reviews, and release readiness criteria.
Lead transition to steady-state operations including support handover and operating model readiness.
Required Experience & Skills:
10+ years of experience in enterprise program or delivery management.
Proven delivery experience in MDM and Data Governance programs (Syndigo, Riversand, or similar platforms preferred).
Strong understanding of master data domains: Customer, Vendor, Item, and Location.
Experience leading greenfield data or platform implementations.
Strong stakeholder management, risk management, and delivery governance skills.
Experience managing Organizational Change Management for enterprise programs.
Educations – Certifications:
Bachelor's Degree required
Syndigo or similar MDM certification preferred
