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UX Designer – Figma Contact Center Experience

HAN IT Staffing Inc.

Remote • Today

Easy Apply

Third Party, Contract

Depends on Experience

UX Designer – Figma & Contact Center Experience

UnivEdge Consulting LLC

Remote • Today

Easy Apply

Contract

Depends on Experience

UX Designer

ApTask

Woonsocket, Rhode Island • 17d ago

Easy Apply

Contract

45 - 50

UX Designer !! Plano, TX - 75024 (5 Days Onsite) !! Interview Mode - Face to face at location !! Experience - 12-17 years !! Only W2 Contract

Intellisoft Technologies

Plano, Texas • 7d ago

Easy Apply

Contract

Depends on Experience

UX Researcher

Dechen Consulting Group

Dearborn, Michigan • Today

Easy Apply

Contract

50 - 55

UX Designer and Developer

Vaco by Highspring

Durham, North Carolina • 9d ago

Easy Apply

Full-time

Depends on Experience

UX Designer

Capgemini America, Inc.

New York • Today

Full-time

USD 50,000.00 - 65,000.00 per year

Senior UX Designer

FPM technologies Inc

Hybrid in Chicago, Illinois • 2d ago

Easy Apply

Contract

40 - 65

UX Designer

Dexian DISYS

Washington, District of Columbia • Today

Easy Apply

Contract

UX Designer

Wiselink Global Inc

Hybrid in Torrance, California • 15d ago

Easy Apply

Contract, Third Party

Depends on Experience

UI/UX Design Specialist

Ledgent Technology

Irvine, California • Today

Easy Apply

Contract

$35 - $37 per hour

UX Designer - C&D E-CE-Experience: 7+ years-Designer-TX

Vinsari LLC

Dallas, Texas • Yesterday

Easy Apply

Contract, Third Party

65 - 75

UX Developer

System One

Pittsburgh, Pennsylvania • Today

Easy Apply

Contract

Depends on Experience

UX Developer

System One

Pittsburgh, Pennsylvania • Yesterday

Easy Apply

Contract

Depends on Experience

UX Researcher

Stefanini

Dearborn, Michigan • Today

Easy Apply

Contract

$55 - $60 /hr

UX Designer/Product Designer

Unisys

Remote • 3d ago

Easy Apply

Contract

90 - 95

UX Architect

Kforce Technology Staffing

Charlotte, North Carolina • Today

Contract

$64.00 - $68.93 hourly

UX Designer - Engineering Development Group

The MathWorks

Natick, Massachusetts • Today

Full-time

USD 110,600.00 - 149,300.00 per year

UX Designer

Aristotle

Provo, Utah • Today

Full-time

UX Designer

Milwaukee Tool

Milwaukee, Wisconsin • Today

Full-time

UX Visual Designer, .com

H&R Block

Missouri • Today

Full-time

USD 73,400.00 - 110,100.00 per year

Senior UX Designer

Victoria's Secret

Reynoldsburg, Ohio • Today

Full-time

USD 112,700.00 - 153,720.00 per year

UX Researcher

Galent

Hybrid in San Jose, California • 3d ago

Easy Apply

Full-time, Third Party

60 - 65

UX Designer - Search & Recommendations

Target Corporation

Minneapolis, Minnesota • Today

Full-time

USD 75,400.00 - 135,700.00 per year

Lead UX Designer

Victoria's Secret

Reynoldsburg, Ohio • Today

Full-time

USD 128,500.00 - 175,245.00 per year

UX Researcher

Horizontal Talent

Foster City, California • Today

Full-time

USD 29.00 - 60.00 per hour

User Experience (UX) Designer

Robert Half

Marysville, Ohio • Today

Easy Apply

Contract

USD 34.84 - 40.34 per hour

UX Designer

Arize AI

Remote • Today

Full-time

USD 165,000.00 - 200,000.00 per year

User Experience (UX) Designer

Robert Half

Remote or Atlanta, Georgia • Today

Easy Apply

Full-time

USD 140,000.00 - 175,000.00 per year

UX Developer

V2Soft

Pittsburgh, Pennsylvania • 2d ago

Easy Apply

Contract, Third Party

Depends on Experience

Job Details

Skills

Amazon Web Services
Problem Solving

Summary

UX Designer – Figma & Contact Center Experience

Experience:

5+ years

Role: UX Designer / Senior UX Designer

Job Summary

We are looking for an experienced UX Designer with strong hands-on expertise in Figma to design intuitive and efficient digital experiences. The ideal candidate will have experience designing complex enterprise workflows, with Contact Center, Customer Service, or Agent Experience background strongly preferred.

The role will partner closely with Product Managers, Business Analysts, Engineering teams, and business stakeholders to translate complex requirements and contact center workflows into simple, user-friendly experiences.

Key Responsibilities

Design user flows, wireframes, prototypes, and high-fidelity UI designs using Figma.
Translate business requirements and user needs into intuitive UX solutions.
Design experiences for complex workflows, dashboards, and enterprise applications.
Conduct or participate in user research, usability testing, journey mapping, and design validation.
Build and maintain reusable components, design systems, and interaction patterns in Figma.
Collaborate with Product, Engineering, and business teams throughout the product development lifecycle.
Understand and optimize contact center agent journeys, including call handling and customer interaction workflows.
Design experiences that improve agent productivity, reduce complexity, and minimize unnecessary steps/clicks.
Clearly communicate design rationale and incorporate stakeholder and user feedback.

Required Skills

5+ years of experience in UX/Product Design.
Strong hands-on proficiency with Figma, including components, Auto Layout, prototyping, and design libraries.
Strong knowledge of UX principles, interaction design, information architecture, and usability.
Experience designing complex enterprise or workflow-driven applications.
Ability to create journey maps, personas, wireframes, prototypes, and detailed UX specifications.
Experience working with Product Managers and Engineering teams in an Agile environment.
Strong communication and stakeholder-management skills.
Portfolio demonstrating end-to-end UX design work and problem-solving approach.

Preferred / Nice-to-Have

Experience designing Contact Center or Agent Desktop experiences.
Understanding of contact center call flows, including IVR-to-agent journeys, call routing, transfers, holds, escalations, dispositions, and after-call work.
Exposure to platforms such as Genesys Cloud, Amazon Connect, NICE CXone, Five9, or Salesforce Service Cloud.
Experience with Customer Experience (CX), Customer Service, IT Service Desk, or enterprise support applications.
Understanding of omnichannel interactions such as voice, chat, email, and messaging.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90838445
Position Id: UX Figma
Posted 23 hours ago

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Similar Jobs

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Description We are looking for an experienced User Experience (UX) Designer to join our team on a contract basis. This role is ideal for a design specialist with a strong command of Figma and a proven ability to create intuitive, visually effective digital experiences. The ideal candidate brings at least 5 years of experience and can translate user needs, brand goals, and product requirements into thoughtful design solutions. Experience supporting pharmaceutical or direct-to-consumer environment

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Description We are looking for a User Experience (UX) Designer to join a contract engagement in Pennsylvania. This role is suited for a design specialist with strong Figma expertise who can translate user needs and business goals into intuitive digital experiences. The ideal candidate brings several years of hands-on UX design experience and can collaborate effectively with cross-functional teams in a fast-paced environment. Experience supporting pharmaceutical or direct-to-consumer initiatives

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UX Designer/Product Designer

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Location: 100% Remote Duration: Through Year-End (Contract) Interview Process: One Round Interview Job Summary We are seeking a Lead UX Designer with a strong background in Product Design, User Experience, and Human-Centered Design to help drive innovation across business-critical digital products. This role requires an AI-forward design mindset, leveraging modern AI tools to accelerate ideation, prototyping, and design exploration while maintaining a strong focus on usability, accessibility,

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Senior UX Designer

Remote

•

Today

Description: Remote Our client seeks a Senior UX Designer to drive customer acquisition experiences for a Type 2, non-insulin Medicare audience. The role centers on responsive web design with exposure to mobile web and embedded web within native apps. You will plan and conduct user research, synthesize insights, and present design work and rationale to product leadership on a weekly basis. You will collaborate closely with product managers, engineers, and designers in a Figma-based environment

Contract

Job Details

Skills

Amazon Web Services
Problem Solving

Summary

UX Designer – Figma & Contact Center Experience

Experience:

5+ years

Role: UX Designer / Senior UX Designer

Job Summary

Key Responsibilities

Design user flows, wireframes, prototypes, and high-fidelity UI designs using Figma.
Translate business requirements and user needs into intuitive UX solutions.
Design experiences for complex workflows, dashboards, and enterprise applications.
Conduct or participate in user research, usability testing, journey mapping, and design validation.
Build and maintain reusable components, design systems, and interaction patterns in Figma.
Collaborate with Product, Engineering, and business teams throughout the product development lifecycle.
Understand and optimize contact center agent journeys, including call handling and customer interaction workflows.
Design experiences that improve agent productivity, reduce complexity, and minimize unnecessary steps/clicks.
Clearly communicate design rationale and incorporate stakeholder and user feedback.

Required Skills

5+ years of experience in UX/Product Design.
Strong hands-on proficiency with Figma, including components, Auto Layout, prototyping, and design libraries.
Strong knowledge of UX principles, interaction design, information architecture, and usability.
Experience designing complex enterprise or workflow-driven applications.
Ability to create journey maps, personas, wireframes, prototypes, and detailed UX specifications.
Experience working with Product Managers and Engineering teams in an Agile environment.
Strong communication and stakeholder-management skills.
Portfolio demonstrating end-to-end UX design work and problem-solving approach.

Preferred / Nice-to-Have

Experience designing Contact Center or Agent Desktop experiences.
Understanding of contact center call flows, including IVR-to-agent journeys, call routing, transfers, holds, escalations, dispositions, and after-call work.
Exposure to platforms such as Genesys Cloud, Amazon Connect, NICE CXone, Five9, or Salesforce Service Cloud.
Experience with Customer Experience (CX), Customer Service, IT Service Desk, or enterprise support applications.
Understanding of omnichannel interactions such as voice, chat, email, and messaging.

Dice Id: 90838445
Position Id: UX Figma
Posted 23 hours ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

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Similar Jobs

User Experience (UX) Designer

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