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185 results (8 new)

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Apetan Consulting

Urgent Opening for Desktop Support Technician – Level II

Apetan Consulting

Remote • Today

Easy Apply

Contract

Depends on Experience

Varmoda Tech LLC

Tier II Lead / Technical Support Lead

Varmoda Tech LLC

Hybrid in Washington, District of Columbia • Today

Easy Apply

Full-time

$65000 - $70000

Russell, Tobin & Associates

Technical Support Engineer II

Russell, Tobin & Associates

New York, New York • 6d ago

Easy Apply

Third Party, Contract

$47.28 - $47.28

RICEFW Technologies Inc

Desktop Support Technician - Intermediate at Warwick, RI

RICEFW Technologies Inc

Warwick, Rhode Island • Today

Easy Apply

Contract, Third Party

Stefanini

Deskside Technician II

Stefanini

San Francisco, California • Today

Easy Apply

Contract

$36 - $42 /hr

Stefanini

Deskside Technician II

Stefanini

Michigan • Today

Easy Apply

Contract

Market

Dexian DISYS

Desktop Technician

Dexian DISYS

El Segundo, California • Today

Easy Apply

Full-time

$24.00 - $28.00 per hour

Tandym Tech

Desktop Support Technician

Tandym Tech

Vienna, Virginia • Today

Easy Apply

Contract

$25 - $28 per hour

HonorVet Technologies

IT Desktop Support Technician

HonorVet Technologies

Laguna Beach, California • 17d ago

Easy Apply

Contract, Third Party

$29.23 - $36.54

Synergis

Desktop Support Specialist II

Synergis

Austin, Texas • 11d ago

Easy Apply

Full-time

60,000 - 65000

HonorVet Technologies

IT Desktop Technician

HonorVet Technologies

San Clemente, California • 13d ago

Easy Apply

Third Party, Contract

$29.23 - $36.54

Projas Technologies, LLC

Desktop Support Technician, End User Support, Windows & macOS Support

Projas Technologies, LLC

San Diego, California • Today

Easy Apply

Contract

$31.75

TeamLogic of Colorado Springs

Level II IT Technician

TeamLogic of Colorado Springs

Remote or Hybrid in Colorado Springs, Colorado • 13d ago

Full-time

60000 - 70000

Pima County

ITSD - Help Desk Specialist II

Pima County

No location provided • Today

Full-time

Na Oiwi Kane

Computer Support Specialist II

Na Oiwi Kane

Austin, Texas • Today

Full-time

USD 58,000.00 - 73,000.00 per year

Five9, Inc

Desktop Systems Administrator II

Five9, Inc

Irving, Texas • Today

Full-time

USD 72,100.00 per year

A3T (Agil3 Technology Solutions)

IT Support Specialist II

A3T (Agil3 Technology Solutions)

North Carolina • Today

Full-time

A3T (Agil3 Technology Solutions)

IT Support Specialist II

A3T (Agil3 Technology Solutions)

Hawaii • Today

Full-time

A3T (Agil3 Technology Solutions)

IT Support Specialist II

A3T (Agil3 Technology Solutions)

Twentynine Palms, California • Today

Full-time

A3T (Agil3 Technology Solutions)

IT Support Specialist II

A3T (Agil3 Technology Solutions)

Camp Pendleton North, California • Today

Full-time

A3T (Agil3 Technology Solutions)

IT Support Specialist II

A3T (Agil3 Technology Solutions)

Quantico, Virginia • Today

Full-time

USD 65,000.00 - 80,000.00 per year

System One

Deskside Support Technician (Tier II)

System One

Washington, District of Columbia • 12d ago

Easy Apply

Contract

$39.5

Marotta Controls, Inc.

IT Support Technician II

Marotta Controls, Inc.

Parsippany-Troy Hills, New Jersey • Today

Full-time

USD 28.25 - 31.62 per hour

University of Alabama The Office of Information Te

Desktop Support Technician II - 530897

University of Alabama The Office of Information Te

Tuscaloosa, Alabama • Today

Full-time

USD 21.44 - 26.83 per hour

IT Data Center Srvcs Tech II

University of Rochester

No location provided • Today

Full-time

USD 18.00 - 25.14 per hour

The Bergaila Companies

IT Desktop Support Technician II

The Bergaila Companies

Manvel, Texas • Today

Full-time

USD 35.00 - 39.00 per hour

Stefanini

Deskside Technician II

Stefanini

Mesa, Arizona • Today

Easy Apply

Full-time

Market

Takeda pharmaceutical

Technical Support Specialist II

Takeda pharmaceutical

Pittsburgh, Pennsylvania • Today

Full-time

USD 23.00 - 27.00 per hour

DirectViz Solutions, LLC

Tier II Support Technician

DirectViz Solutions, LLC

Alexandria, Virginia • Today

Full-time

USD 50,000.00 - 60,000.00 per year

Chenega MIOS

IT Helpdesk Technician II Service Center

Chenega MIOS

Washington, District of Columbia • Today

Full-time

USD 23.18 - 26.44 per hour

Job Details

Skills

Desktop Support Technician

Summary

Desktop Support Technician – Level II

Duration: : 12+ months, with potential for extension or conversion to a full-time position

Available Shifts

Candidates must indicate which shift they can work:

Day Shift: Start time between 7:30 AM and 8:00 AM
Afternoon Shift: 12:00 PM start time

Required Qualifications

At least 4 years of hands-on desktop support experience, including independently resolving complex hardware, software, operating system, peripheral, and connectivity issues.
Must possess at least one of the following:
- CompTIA A+ certification.
- Relevant technical support certification, such as Dell DCSE, HDI Desktop Advanced Support Technician, Microsoft MTA, or an equivalent qualification.
- Bachelor's degree in an Information Technology field focused on client-side support.
Degrees focused solely on IT security or networking, without a foundation in client-side support, will not be accepted.
Strong hands-on experience troubleshooting Windows 11.
Understanding of desktop support networking concepts, including IP addressing, DHCP, DNS, Active Directory, network shares, and printing.
Excellent customer service and communication skills.
Ability to multitask, work independently, and resolve technical issues with minimal supervision.
Strong documentation skills for service tickets, procedures, and troubleshooting activities.

Job Overview

PBSO is seeking an experienced Desktop Support Technician – Level II to provide hands-on technical support for desktop and laptop computers, operating systems, peripherals, and network connectivity. The ideal candidate can independently diagnose and resolve complex technical issues, deliver excellent customer service, and maintain accurate service-ticket documentation with minimal supervision.

Key Responsibilities

Diagnose and resolve complex desktop and laptop hardware and software issues.
Troubleshoot operating system, peripheral, and network connectivity problems, including cellular, Wi-Fi, and GPS connectivity.
Install, configure, repair, and replace computer hardware, software, operating systems, and peripherals.
Troubleshoot Windows 11 issues and provide reliable end-user technical support.
Support network-related desktop issues involving IP addressing, DHCP, DNS, Active Directory, network shares, and printing.
Manage computer accounts, including account creation, movement, and security group configuration in Active Directory.
Document service tickets, troubleshooting steps, resolutions, and technical procedures accurately.
Provide excellent customer service and communicate technical information clearly to end users.
Manage multiple support requests and prioritize tasks effectively while working independently.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10513292
Position Id: 74122-12895-1793051173
Posted 2 hours ago

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