Remote or Arkansas
•
Today
Remote Role: Candidate must have Deep knowledge of Google CCAI, AWS Connect or Five9 data ecosystem Candidate must have Deep knowledge of Genesys (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) connectivity with Google. Having knowledge on contact center migration to CCaaS and build data solution surrounding the migration Define data strategy for migrating historical and real-time data to the cloud while ensuring minimal disruption to downstream systems. Understand data models for Genesys
Easy Apply
Full-time, Third Party, Contract

