Job#: 3016699 Job Description: Tier 1-2 Service Desk Fully Remote-CST hours Duration: 6 months Pay Rate: $19-21/hr W2 Shift: 2nd Shift Friday-Tuesday (2:00pm CST - 10:30pm CST) CORE JOB RESPONSIBILITIES: Provide first and second level support for all users with technical problems, requests or questions with a focus on customer service. Use troubleshooting skills to obtain and convey concise solutions and technical guidance to our retail stores, corporate office, and distribution centers. Pr