Description
We are looking for an EHR Workflow Analyst to support healthcare operations through the analysis, design, and improvement of automation-driven workflows in Greenville, South Carolina. This Long-term Contract position will work closely with clinical, administrative, and business teams to turn operational needs into well-defined process documentation and scalable automation solutions. The role is ideal for a business analyst who can bridge healthcare workflows, electronic health record processes, and automation initiatives while maintaining accuracy, quality, and strong stakeholder collaboration.
Responsibilities:
Lead discovery meetings with clinical, operational, and administrative teams to uncover workflow inefficiencies and identify opportunities for automation.
Gather operational needs from stakeholders and convert them into clear business requirements, process diagrams, and supporting documentation.
Develop detailed workflow designs and use-case documentation to guide automation partners and technical teams during implementation.
Collaborate with teams involved in revenue cycle activities, payer relationships, credentialing, clinical administration, compliance, and shared services to align workflow solutions with business objectives.
Support test planning, validation efforts, and quality reviews to ensure automated processes perform reliably and meet expected outcomes.
Investigate process exceptions, defects, and workflow gaps, then coordinate corrective actions and enhancements with internal teams and external partners.
Track automation effectiveness after deployment and recommend refinements based on user feedback, operational results, and changing business priorities.
Maintain organized records of workflow updates, testing outcomes, implementation standards, and other project-related materials.
Contribute to rollout readiness, user adoption efforts, and change support activities tied to new automation workflows.
Assist leadership in assessing and prioritizing future workflow automation and operational improvement opportunities.
Requirements
At least 5 years of experience in healthcare operations such as revenue cycle management, payer contracting, provider credentialing, or clinical administration.
Proven ability to analyze, document, and improve business processes in complex healthcare environments.
Experience supporting automation programs, workflow optimization projects, system implementations, or digital transformation initiatives.
Working knowledge of EHR or EMR systems and how they interact with clinical and operational workflows.
Strong skills in workflow analysis, process mapping, and creating clear business and functional documentation.
High attention to detail with the ability to manage multiple priorities accurately in a fast-paced setting.
Effective communication and collaboration skills, with the ability to work independently and with cross-functional teams.
Strong problem-solving ability and sound judgment when evaluating workflow issues and recommending practical solutions.
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: rhalfint
- Position Id: 03230-0013518734
- Posted 1 day ago
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