Description:
Business Initiative/Purpose: (Goal, Business Impact, Accomplishments from the work)
- Business process improvement and technical enablement with new software integration and automation.
Bachelor Degree: (Required, Preferred or Not Required)
Role Responsibilities: (what they will be doing)
Business Process Discovery & Documentation
- Document current-state and future-state business processes supporting BTAS and related operations.
- Lead discovery sessions with business users, operations, technology teams, data partners, and third-party vendors.
- Create cross-functional workflow and swimlane diagrams using Microsoft Visio or similar tools.
- Identify undocumented processes, information gaps, operational risks, and opportunities for process improvement.
Technical, Data & Integration Analysis
- Understand the application ecosystem, architecture, interfaces, integrations, and document repositories.
- Document source data, inbound/outbound exchanges, connectivity methods, transformation points, and downstream consumers.
- Trace data lineage and clarify data ownership, business rules, reconciliation processes, dependencies, and exception handling.
- Partner with architects, developers, integration teams, testers, and platform specialists to translate technical details into clear process and system documentation.
Requirements & Product Support
- Translate business needs into functional requirements, user stories, acceptance criteria, process models, and technical documentation.
- Support backlog refinement, prioritization, dependency management, and delivery activities using Broadcom Rally / CA Agile Central.
- Collaborate with Product Managers, SMEs, architects, developers, testing teams, and vendors.
- Maintain organized documentation and knowledge repositories to reduce reliance on tribal knowledge.
Stakeholder & Partner Engagement
- Independently identify and engage business and technical stakeholders to resolve questions and documentation gaps.
- Facilitate meetings, workshops, walkthroughs, and working sessions.
- Ask probing questions and challenge assumptions to ensure processes, requirements, and technical dependencies are fully understood.
- Communicate findings effectively to both technical and non-technical audiences.
Must Have Skills/Prior Experiences: (Vendor should not submit any candidate that does not have these skills/prior experience.)
- 7+ years of experience as a Technical Business Analyst, Business Systems Analyst, Product Owner, Systems Analyst, or similar role.
- Strong experience documenting complex business processes and supporting technical components.
- Ability to independently lead discovery and requirements elicitation.
- Experience analyzing application integrations, APIs, file transfers, data exchanges, and system dependencies.
- Experience documenting data lineage, source systems, connectivity, data ownership, and downstream consumers.
- Strong proficiency with Microsoft Visio, including cross-functional workflows and swimlane diagrams.
- Experience creating functional requirements, user stories, acceptance criteria, process flows, and data flow documentation.
- Experience working in an Agile delivery environment and using Rally / CA Agile Central.
- Excellent analytical, facilitation, written communication, and stakeholder management skills.
PlNice to Have Skills/Prior Experiences:(Hiring Manager DOES NOT require these skills/ prior experience. However, candidates with any of these will be looked at first.)
- Financial services, banking, trust operations, accounting systems, asset servicing, or corporate trust experience.
- Large-scale application modernization or platform transformation experience.
- Salesforce experience, including platform capabilities, objects, data models, workflows, and integrations.
- MuleSoft experience, including API-led connectivity, integration flows, enterprise integration patterns, and data mapping.
- IBM FileNet experience with content repositories, document lifecycle, metadata, workflow, retention, and integrations.
- Experience working with internal/external data providers and vendor-managed applications.
- Familiarity with REST/SOAP APIs, SFTP, file-based integrations, SQL, SharePoint, cloud-hosted applications, and IAM concepts.
EEO
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.
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