Job#: 3059182 Job Description: IT Logistics Specialist
Location: San Francisco, CA
Work Arrangement: Fully Onsite/In Office
Job Overview
Our client is seeking an IT Logistics Specialist to support its IT Operations and IT Support teams. This is a hands-on, entry-level opportunity focused on IT hardware logistics, inventory management, asset lifecycle management, device deployment, and onsite user support.
The ideal candidate is organized, detail-oriented, and comfortable working directly with IT equipment in a fast-paced environment. This role is well suited for someone who enjoys keeping inventory accurate, improving operational processes, and ensuring employees have the technology they need to stay productive.
Key Responsibilities
- Provide day-to-day logistics support for the IT Operations and IT Support teams through ticketing systems and walk-up requests.
- Manage shipping, receiving, tracking, and returns of IT equipment.
- Support employee onboarding and offboarding, including hardware deployment, retrieval, and documented account/access procedures.
- Track IT assets throughout their lifecycle, including:
- Laptop
- Handheld devices and scanners
- Printers
- Networking equipment
- Monitors, docks, keyboards, and other peripherals
- Maintain accurate records of device assignments, locations, serial numbers, and lifecycle status to ensure inventory remains audit-ready.
- Stage, image, configure, and prepare end-user devices according to established deployment procedures.
- Coordinate RMAs, equipment returns, recycling, and lifecycle recovery with external vendors and partners.
- Ensure returned hardware is properly wiped, packaged, tracked, and documented.
- Maintain organized and secure stockrooms, staging areas, cages, and equipment storage areas.
- Support hardware refreshes, technology deployments, site moves, and other IT rollout initiatives.
- Maintain documentation related to shipping, inventory management, equipment handling, and IT logistics procedures.
- Identify opportunities to improve IT logistics and asset management processes.
- Partner with IT Support, Workplace/Facilities, Security, and People/Onboarding teams to ensure employees receive the appropriate technology and equipment.
Qualifications
- 0-2 years of experience in IT logistics, IT support, warehouse operations, inventory management, or another hardware-focused environment.
- Experience with shipping/receiving, inventory control, asset tracking, or equipment management.
- Comfortable accurately recording and tracking serial numbers, asset tags, and device information.
- Familiarity with macOS, Windows, and/or ChromeOS devices.
- Experience working with common IT peripherals, such as monitors, docks, keyboards, barcode scanners, and printers.
- Exposure to ticketing or IT asset management platforms such as Jira, Oomnitza, or similar tools is preferred but not required.
- Strong organizational skills and attention to detail.
- Customer-service mindset with clear and professional communication skills.
- Comfortable following standard operating procedures, checklists, and documented IT processes.
- Ability to identify process gaps and suggest improvements.
- Ability to occasionally lift and move up to approximately 40 lbs. of equipment.
Work Environment
- This position is onsite in San Francisco, CA.
- Regular work will take place in IT stockrooms, equipment staging areas, and other onsite operational environments.
- Some after-hours or weekend work may occasionally be required during major hardware deployments, site moves, or critical incidents, with advance notice whenever possible.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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