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Sr Advanced Technology Support Analyst

Real Soft, Inc / Diversity Direct

San Francisco, California • Today

Easy Apply

Contract

Depends on Experience

Senior National Technical Support Analyst-VRV

Daikin Applied

Remote or Missouri • Today

Full-time

Compensation information provided in the description

Sr Director Analyst - AI Technology Economics

Gartner

Remote • Today

Full-time

USD 172,000.00 per year

Cybersecurity Engineer Operational Technology (OT) / ICS / SCADA

Lumen Solutions Group Inc.

Remote • Today

Easy Apply

Contract

Depends on Experience

Senior Software Engineer, Core Technology

IXL Learning

San Mateo, California • Today

Full-time

USD 130,000.00 - 200,000.00 per year

Sr Technical Analyst AI Agent Automation

AllSTEM Connections

San Francisco, California • Today

Full-time

USD 197,600.00 - 228,800.00 per year

SBC SR DATA & AI SOLUTIONS ENG

Stanford Health Care

Palo Alto, California • Today

Full-time

Compensation information provided in the description

Senior People Technology Product Manager, Workday Talent Acquisition

Gilead Sciences, Inc.

Foster City, California • Today

Full-time

USD 146,540.00 - 189,640.00 per year

Technology Sales Account Manager - Japanese & Mandarin

Dexian DISYS

Remote • Today

Easy Apply

Contract

$35.00 - $40.00 per hour

Analyst - Blockchain Technology & Analytics

Visa

San Francisco, California • 25d ago

Full-time

USD 131,900.00 - 204,000.00 per year

Senior Engineer, ATS Performance Testing and Analysis

Pacific Gas & Electric

Danville, California • Today

Full-time

USD 122,000.00 per year

Technology Consulting Practitioner

Randstad Digital

Remote or Denver, Colorado • Today

Contract

USD51 - USD61

Senior Consultant ? Tax Technology

tax.com

Remote or Hybrid in Hyderabad, Telangana • Today

Full-time

Sr Technical Support Specialist

Carrier Corporation

Remote or Georgia • Today

Full-time

USD 43,500.00 - 87,500.00 per year

Technology Integration Engineer

Radiology Partners

Remote • Today

Full-time

USD 90,000.00 - 100,000.00 per year

Senior Technical Discovery & Solutions Analyst - AI & Emergi

Robert Half

Remote or Hartford, Connecticut • Today

Easy Apply

Contract

Associate, Scoring Service - Dance, History, Music, Technology Engineering and Digital Literacy & Computer Science

Pearson

Remote • Today

Part-time

USD 17.50 per hour

Associate, Scoring Service - Dance, History, Music, Technology Engineering and Digital Literacy & Computer Science

Pearson

Remote • Today

Part-time

USD 17.50 per hour

Product Manager Sales Technology (CPQ & Sales Enablement, SalesForce)

Projas Technologies, LLC

Remote • Today

Easy Apply

Contract

90 - 113

Senior Lead Technology Engineer

PAE CONSULTING ENGINEERS INC

San Francisco, California • Today

Full-time

USD 122,300.00 per year

Senior Product Manager, Marketing Technology & Customer Engagement

Visa

San Francisco, California • Yesterday

Full-time

USD 153,700.00 - 246,200.00 per year

Sr. Category Manager, Technology Sourcing

Okta, Inc.

San Francisco, California • Today

Full-time

USD 130,000.00 - 178,000.00 per year

Compliance Technology Program Lead

Block, Inc

San Francisco, California • 19d ago

Full-time

USD 171,800.00 - 257,600.00 per year

Senior Technical Architect

Vaco by Highspring

Remote • 6d ago

Easy Apply

Contract

$110

Senior Software Engineer, Marketing Technology

Airbnb

San Francisco, California • Today

Full-time

USD 196,000.00 - 227,000.00 per year

Sr. Manager, People Technology and Services

Sony Interactive Entertainment (SIE)

San Mateo, California • Today

Full-time

USD 242,050.00 - 284,900.00 per year

Senior Technology Engineer - Associate

PAE CONSULTING ENGINEERS INC

San Francisco, California • Today

Full-time

USD 128,700.00 per year

Associate Principal IT Product Lead - Digital Applications (Marketing Technology)

Exelixis

Alameda, California • Today

Full-time

USD 174,000.00 - 246,000.00 per year

Staff Software Engineer, Finance Technology (Remote)

ezCater (MealDetails, LLC)

Remote or Boston, Massachusetts • 27d ago

Full-time

USD 184,000.00 - 232,000.00 per year

SAP Business Technology Platform (BTP) Consultant / Integration Suite

Radyant Inc.

Remote • Today

Easy Apply

Contract

Depends on Experience

Job Details

Skills

ITIL
Computer Hardware
Customer Service
IT Infrastructure
Leadership
Microsoft Office
Microsoft Windows
Reporting
Status Reports
Technical Support

Summary

Location - San Francisco, CA 94105
In Office 5 days a week
Shift time 6 am to 3 pm, 8 am to 5pm
Length of Contract - One Year

CW-SS-Sr Advanced Technology Support Analyst
The Senior Advanced Technology Support Analyst leads the day-to-day technical support to employees in resolving a wide range of hardware and software related systems. This role trains and provides guidance to the more junior IT User Support Specialists and provides as a back up to Leadership. This position also handles escalated issues that require advanced knowledge of User IT Support operational procedures and tools. As the face of IT, this roles provides heavy User interaction in solving hardware and software issues. This position also handles escalated issues that require advanced knowledge of all facets of User IT Support within our operational procedures using provided tool sets.

Key Responsibilities and Duties
Provide a high level of customer service while working in a fast paced dynamic complex environment
Solve escalated issues by utilizing knowledge of hardware, software, operating systems, network configuration, server interaction, diagnostics and troubleshooting.
Assists in hardware and software evaluation and recommends upgrades or improvements to IT infrastructure.
Coaches team members on addressing user questions and assists with the most complex issues.
Install, configure, and troubleshoot Windows operating systems, MacOS, Microsoft Office Suite other applications.
Provide end user training and knowledge documentation
Comply with and support ITIL change-incident-problem-asset management processes and work instructions
Manage small scale projects from initial assessment to implementation. Provide status reports and summaries on projects as required
Provide reporting and analytics for day to day work and projects
Educational Requirements
University (Degree) Preferred
Work Experience
3+ Years Required; 5+ Years Preferred

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: realsoft
Position Id: 9138957
Posted 12 hours ago

Fitment

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Monica Jerath

Recruiter @ Real Soft, Inc / Diversity Direct

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Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industr

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Job Details

Skills

ITIL
Computer Hardware
Customer Service
IT Infrastructure
Leadership
Microsoft Office
Microsoft Windows
Reporting
Status Reports
Technical Support

Summary

Dice Id: realsoft
Position Id: 9138957
Posted 12 hours ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Contact the job poster

Monica Jerath

Recruiter @ Real Soft, Inc / Diversity Direct

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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