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21 results (2 new)

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Senior Level 2 Support / NOC Technical Lead

Softthink Solutions, Inc.

Santa Monica, California • Today

Easy Apply

Contract

Depends on Experience

Senior Technical Support Trainer (P1-6252544-1)

Panda Restaurant Group, Inc.

Rosemead, California • Today

Full-time

USD 126,500.00 per year

Sr .NET technical lead

Global Alliant Inc

Remote • Today

Easy Apply

Full-time

130000 - 140000

Lead Data Center NOC Engineer

Armada

Remote • Today

Full-time

USD 144,715.00 - 180,890.00 per year

Assisted Operations - NOC Technician (Annapolis Junction, MD)

Motion Recruitment Partners, LLC

Remote or Maryland • Today

Easy Apply

Contract

NOC Technician - DWDM/Transport/Dark Fiber - US

STAND 8

Remote • Today

Easy Apply

Contract

$20 - $30 per hour

NOC - Network Analyst II (Remote)

JSI

Remote • Today

Full-time

Technical Project Lead

Apex Systems

Seal Beach, California • Today

Easy Apply

Full-time

$70 - $120 per hour

Lead Technical Support Ops

Paylocity Corporation

Remote • 18d ago

Full-time

USD 65,000.00 - 75,000.00 per year

ServiceNow Technical Lead Source to Pay (S2P)

HPTech Inc.

Remote • Today

Easy Apply

Contract

50 - 55

Senior ServiceNow Architect / Technical Lead

ServIT Consulting LLC

Remote • 4d ago

Easy Apply

Full-time

60 - 90

Technical Lead

Wilcore Technologies Inc.

Remote • 25d ago

Easy Apply

Full-time

150,000 - 165000

Senior ServiceNow Technical Lead

Infinite Solutions Inc.

Remote • 7d ago

Easy Apply

Contract, Third Party

Depends on Experience

IICS Senior Technical Lead- W2 Candidates Only

Shrive Technologies LLC

Remote • 3d ago

Easy Apply

Third Party, Contract

Depends on Experience

ServiceNow Technical Lead

Xoriant Corporation

Remote • Today

Easy Apply

Contract

Depends on Experience

ServiceNow Lead Technical Consultant - SPM

HCM Staffing and Consulting

Remote • 12d ago

Easy Apply

Part-time

90 - 100

Senior/Technical Consultant (ServiceNow Certification MUST)

Long Finch Technologies

Remote • Today

Easy Apply

Full-time

Depends on Experience

Service Now Technology Lead

Idealforce LLC

Remote • Today

Contract

Depends on Experience

NOC Senior Engineer Optical Transmission

Case Interactive

Remote or Newington, New Hampshire • 26d ago

Easy Apply

Full-time

Depends on Experience

NOC Technician - Houston or Dallas, TX

Motion Recruitment Partners, LLC

Remote or Houston, Texas • Today

Easy Apply

Full-time

Technical Lead

LMI Government Consulting (Logistics Management In

Remote • Today

Contract

USD 163,020.00 - 280,944.00 per year

Job Details

Skills

Cisco
Cisco Certifications
Collaboration
CompTIA
Continuous Improvement
IT Infrastructure
IT Service Management
ITIL
Knowledge Transfer
Microsoft
NOC
Network
Network+
Security+
Service Desk
ServiceNow
System Administration
Technical Support
Technical Writing

Summary

Job Title: Senior Level 2 Support / NOC Technical Lead

Work Authorization:
Location: Santa Monica, CA

Role Summary:
Responsible for advanced technical troubleshooting, Level 2 escalations, infrastructure support coordination, and technical assistance to frontline service desk personnel.

Roles and Responsibilities:

Handle escalated incidents and complex technical issues.
Provide Level 2 support and coordinate with relevant technical teams.
Support network, systems, endpoint, and infrastructure troubleshooting as applicable.
Assist with incident prioritization, resolution, and escalation.
Maintain accurate technical documentation and ticket updates in ServiceNow.
Support knowledge transfer and continuous improvement of support processes.
Assist in maintaining effective technical coverage for 24x7 operations.

Professional Experience:

Experience in Level 2 IT support, NOC operations, systems administration, or infrastructure support.
Experience troubleshooting complex technical incidents.
Experience with network, server, endpoint, and IT infrastructure support.
Experience using ITSM/ticketing tools, preferably ServiceNow.

Educational Qualifications:

Associate or bachelor s degree in information technology, Computer Science, Networking, or a related field preferred, or equivalent relevant experience.

Certifications:

CompTIA Network+, Security+, Microsoft, Cisco CCNA, or equivalent relevant technical certifications preferred.
ITIL Foundation preferred.
CLETS certification is required when providing frontline support for Police Department or City Attorney technology. 24x7_Service_Desk

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10279020
Position Id: 9097468
Posted 7 hours ago

Fitment

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Similar Jobs

Desktop Support Lead

Santa Monica, California

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Today

Onsite Client Services / Desktop Support Lead Location : Santa Monica, CA (onsite) Client : City of Santa Monica Role Summary: Responsible for onsite end-user support, desktop support coordination, customer service, and ensuring timely resolution of user issues at City locations. Roles and Responsibilities: Provide and coordinate onsite desktop and end-user technical support.Troubleshoot hardware, software, workstation, and connectivity issues.Support user onboarding, equipment setup, and config

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Tier II Network Technician

El Segundo, California

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Our Partner has an opening for a Tier II Network Technician to support the customer's computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software combined solutions through network modeling. The Tier II Network Field Technician will support the installation and maintenance of the client LAN/WAN devices. Responsibilities Respond to

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Tier II Network Technician

El Segundo, California

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The Digital Modernization Sector at Leidos has an opening for a Tier II Network Technician to support the customer's computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software combined solutions through network modeling. The job duties of the Tier II Network Technician are as follows: The Tier II network field technician will supp

Full-time

USD 73,450.00 - 132,775.00 per year

Lead Data Center NOC Engineer

Remote

•

Today

About the Company Armada is the hyperscaler for the edge, delivering modular AI infrastructure from first deployment to AI factory with speed, scale and sovereignty. Named one of Fast Company's Most Innovative Companies and to the CNBC Disruptor 50, Armada's solutions are deployed in over 60 countries globally for organizations ranging from energy to defense. With nearly $500 million in funding to date, Armada is backed by leading investors including Founders Fund, Lux, BlackRock and Microsoft

Full-time

USD 144,715.00 - 180,890.00 per year

Job Details

Skills

Cisco
Cisco Certifications
Collaboration
CompTIA
Continuous Improvement
IT Infrastructure
IT Service Management
ITIL
Knowledge Transfer
Microsoft
NOC
Network
Network+
Security+
Service Desk
ServiceNow
System Administration
Technical Support
Technical Writing

Summary

Job Title: Senior Level 2 Support / NOC Technical Lead

Work Authorization:
Location: Santa Monica, CA

Role Summary:
Responsible for advanced technical troubleshooting, Level 2 escalations, infrastructure support coordination, and technical assistance to frontline service desk personnel.

Roles and Responsibilities:

Handle escalated incidents and complex technical issues.
Provide Level 2 support and coordinate with relevant technical teams.
Support network, systems, endpoint, and infrastructure troubleshooting as applicable.
Assist with incident prioritization, resolution, and escalation.
Maintain accurate technical documentation and ticket updates in ServiceNow.
Support knowledge transfer and continuous improvement of support processes.
Assist in maintaining effective technical coverage for 24x7 operations.

Professional Experience:

Experience in Level 2 IT support, NOC operations, systems administration, or infrastructure support.
Experience troubleshooting complex technical incidents.
Experience with network, server, endpoint, and IT infrastructure support.
Experience using ITSM/ticketing tools, preferably ServiceNow.

Educational Qualifications:

Associate or bachelor s degree in information technology, Computer Science, Networking, or a related field preferred, or equivalent relevant experience.

Certifications:

CompTIA Network+, Security+, Microsoft, Cisco CCNA, or equivalent relevant technical certifications preferred.
ITIL Foundation preferred.
CLETS certification is required when providing frontline support for Police Department or City Attorney technology. 24x7_Service_Desk

Dice Id: 10279020
Position Id: 9097468
Posted 7 hours ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Desktop Support Lead

Santa Monica, California

•

Today

Easy Apply

Full-time

Depends on Experience

Tier II Network Technician

El Segundo, California

•

Today

Full-time

Tier II Network Technician

El Segundo, California

•

Today

Full-time

USD 73,450.00 - 132,775.00 per year

Lead Data Center NOC Engineer

Remote

•

Today

Full-time

USD 144,715.00 - 180,890.00 per year