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Desktop Support

Resource Logistics

Tampa, Florida • Yesterday

Easy Apply

Contract

$50+

Desktop Support Associate Analyst

Raymond James Financial Inc

St. Petersburg, Florida • Today

Full-time

Desktop Support Engineer

Vaco by Highspring

Remote • 3d ago

Easy Apply

Contract

$30

Tier 1 Desktop Support

Kforce Technology Staffing

Remote or Colorado Springs, Colorado • Today

Contract

$20 - $30 hourly

Desktop Support Specialist

DK Consulting

Remote • 2d ago

Easy Apply

Contract

Depends on Experience

Desktop Support Engineer L1 - PR

Blue Mantis

Remote • Today

Full-time

USD 21.00 - 25.00 per hour

Desktop Support Technician / Onsite in Scottsdale

Motion Recruitment Partners, LLC

Remote • Today

Easy Apply

Contract

$25 - $29

Customer Service Representative/Desktop Support

Diverse Lynx Llc

Remote • Today

Easy Apply

Contract

Depends on Experience

Desktop Support-IV | W2/1099 | Applicant Must Be Current WI Resident | No C2C

V.L.S. Systems, Inc

Remote • 17d ago

Easy Apply

Contract

Depends on Experience

Desktop Support Technician I (Virtual Service Tech)

NCI Information Systems, Inc.

Remote • Today

Full-time

USD 22.22 per hour

Desktop Support Technician II (Virtual Service Tech)

NCI Information Systems, Inc.

Remote • Today

Full-time

USD 24.45 per hour

End User Support (Desktop Technician)

AmeriSave Mortgage Corporation

Remote or Atlanta, Georgia • Today

Full-time

USD 26.00 - 29.00 per hour

Desktop Support Technician I

NCI Information Systems, Inc.

Remote • Today

Full-time

USD 22.22 per hour

Looking For____Desktop Support Specialist I (W2 Position)

Anveta Inc

Remote • Yesterday

Easy Apply

Contract

Depends on Experience

Desktop Consultant - Onsite

QTech US Inc

Remote or Newark, New Jersey • Today

Contract, Third Party

$DOE

IT Support Specialist

Robert Half

Tampa, Florida • Today

Easy Apply

Full-time

USD 28.50 - 33.00 per hour

Systems Analyst (Active TS/SCI required)

Akima, LLC

Tampa, Florida • Today

Full-time

IT Infrastructure & Operations Manager (IT Policy & Planning - Senior Manager)

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 115,008.00 - 154,656.00 per year

Azure Virtual Desktop System Administrator

AERMOR LLC

Remote or Suffolk, Virginia • Today

Full-time

USD 95,000.00 - 110,000.00 per year

VDI End User Lead Systems Engineer III

Leidos

Remote or North Charleston, South Carolina • Today

Full-time

USD 87,100.00 - 157,450.00 per year

IT Business Support Specialist

CONMED Corporation

Largo, Florida • Today

Full-time

Broadcast Engineer Lead

Tegna

Tampa, Florida • Today

Full-time

Software Engineer, Desktop, Artificial Intelligence (AI) Required, Work From Home - G

Next Step Systems

Remote • Today

Easy Apply

Full-time

$150,000 - $170,000

Systems Engineer IV - Cloud Engineering Lead

Leidos

Remote or North Charleston, South Carolina • Today

Full-time

USD 107,900.00 - 195,050.00 per year

DevSecOps Lead Computer SW Dev Engr IV

Leidos

Remote or North Charleston, South Carolina • Today

Full-time

USD 107,900.00 - 195,050.00 per year

SRE Virtual Desktop Operations Engineer - AVP

Barclays

Remote or New York, New York • Today

Full-time

USD 120,000.00 - 175,000.00 per year

Remote System Administrator - Virtual Desktop (VA ESOM)

Kentro

Remote • Today

Full-time

USD 70,782.40 - 80,225.60 per year

IT Support Technician (Part-Time, REMOTE)

Connection

Remote • Today

Part-time

USD 38.00 - 40.00 per hour

ICT Support Technician-Lewisville,TX

Motion Recruitment Partners, LLC

Remote or Lewisville, Texas • Today

Easy Apply

Contract

Help Desk Support/Help Desk Specialist I (Remote)

Kforce Technology Staffing

Remote or Tucson, Arizona • Today

Contract

$17 - $25 hourly

Job Details

Skills

desktop
IT Support
Helpdesk
Deskside
Computer Engineer
PC Support
End user support
Windows
NOC Support

Summary

Job Title: Service Desk Analyst/ IT Helpdesk Support role

Mode : Contract (6+ Months)

Locations: Tampa, FL / Oklahoma City, Oklahoma / Tampa, FL / Syracuse, NY / Troy, New York / Midland, Texas. Northborough , MA / Dallas TX / Minot, ND / Raritan NJ

Job responsibilities:

Perform technical support to client via telephone, chat, emails, or self-service tickets across all geographies.
Provide Level 1/L1.5 triage and resolutions such as password resets and account unlock for reported incidents and requests ensuring 100% compliance with
Internal policies and procedures.
Provide hardware and software support to users which includes application supports like MS Office, Citrix, VPN, SCCM, Amazon Workspaces etc.,
Provide clients with a first level resolution, where possible, leveraging standard operating procedures or work instructions.
Perform customer call backs as required.
Provide remote solutions to problems, inquiry problems, and explain the solution in such a way that non-technical users understand.
Build knowledge articles, or flag the need for such content, when relevant knowledge articles are not available.
Taking Ownership for the Tickets/Request and communicating with customers on a regular basis to ensure speedy resolution.

Meet Service level agreements like response and resolution time, ASA (Average Speed of Answering), (Average Handling Time for a Ticket/Request) AHT and (Customer Satisfaction) CSAT.
Providing res to new members onshore and offshore
Managing and Providing support to different LOB s during requirement
Basic understanding of DHCP, DNS, IP addressing and sub netting & Basic understanding of fixing Wireless LAN, Ethernet desktop configuration issues
Knowledge of Mobile OS like iOS, iPadOS & Android

Eligibility Criteria:

Strong Oral and Written communication skills in all the languages required and known.
Should have 1-5 Years of work experience in IT Technical Support / Service Desk will be preferred.
Excellent Knowledge and working experience on Windows / iOS & Android OS troubleshooting related issues. Basic skill on MAC OS.
Experience with ServiceNow Ticketing System
Open to work in 24*7 Work Environment with rotational Shifts and Week-Offs
Bachelor s degree in computer science or a similar field, IT Diploma holders are also preferred

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10179237
Position Id: 9076361
Posted 1 day ago

Fitment

Dice Job Match Score™

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Contact the job poster

Mohit Kumar

Recruiter @ Resource Logistics

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Tampa, Florida

•

Yesterday

Job Title: IT Service Desk Analyst - Spanish & Portuguese Location:Tampa, FL 33634 Duration : Contract Job Description: About Role -The Service Desk Analyst L1 provides support for incident resolution and requests reported by Employees. Responsibilities include initial assessment, research, and resolution of incidents and requests regarding use of applications, software, hardware & infrastructure components. The Service Desk Analyst would be responsible for collecting information t

Easy Apply

Contract, Third Party

$17 - $18

IT Support Analyst I

Clearwater, Florida

•

Today

IT Support Analyst This is an onsite role based in Clearwater, FL. D&H is growing! Join 100+ year old Employee-Owned technology distributor, offering end-to-end solutions for today's resellers, retailers, and the clients they serve across the SMB and Consumer markets. We are empowered by our employee Co-Owners who provide the industry's best service, and we promote a collaborative culture. We offer an Employee Stock Ownership Plan, 401k, Paid Time Off, Medical, Prescription, Dental and Vision

Full-time

Help Desk Technician

Plant City, Florida

•

Today

Description We are looking for a skilled Help Desk Technician to join a growing IT support team in Florida. This contract opportunity with permanent potential is ideal for someone who brings strong technical troubleshooting experience, a customer-focused approach, and the ability to guide escalated support issues through resolution. In this role, you will provide advanced assistance across end-user systems, infrastructure, and cloud-based tools while helping maintain high service standards for c

Easy Apply

Full-time

Associate Service Desk Technician - Tier I (SCA/10:30AM - 7:00PM ET M-F/)

No location provided

•

Today

GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to provide first-tier technical support to Veterans and VA providers. This role focuses on delivering outstanding customer service while assisting users with mobile device setup, application support, login troubleshooting, and basic hardware/software issues across platforms such as iOS, Android, Windows, and web-based video solutions. Success in this role

Full-time

USD 45,000.00 - 47,500.00 per year