We are looking for ServiceNow Architect for our client in Toronto, ON
Job Title: ServiceNow Architect
Job Location: Toronto, ON
Job Type: Contract
Job Overview:
Requirement/Must Have:
- Strong hands-on experience with ServiceNow architecture and implementation.
- Expertise in ITSM and at least one additional module (ITOM, ITAM, HRSD, CSM, SecOps).
- Experience with integrations using REST, SOAP, APIs, MID Server, and IntegrationHub.
- Strong knowledge of CMDB, Service Catalog, Flow Designer, and platform architecture.
- Experience leading large-scale ServiceNow transformation programs.
- Strong verbal and written communication skills.
- Ability to communicate effectively with stakeholders.
- ServiceNow Certified System Administrator (CSA) is mandatory.
Responsibilities:
- Lead the design and architecture of ServiceNow solutions across ITSM, ITOM, ITAM, CSM, HRSD, SecOps, and other modules.
- Define platform strategy, roadmap, governance, and best practices.
- Collaborate with business stakeholders to gather requirements and translate them into scalable ServiceNow solutions.
- Provide technical leadership to development and implementation teams.
- Review solution designs, integrations, workflows, and customizations to ensure alignment with ServiceNow standards.
- Drive platform optimization, performance improvements, and automation initiatives.
- Support architecture reviews, assessments, and upgrade planning.
Nice to Have:
- Experience with cloud platforms (Azure, AWS).
- ITIL v4 certification.
- Experience in enterprise architecture and digital transformation initiatives.
- ServiceNow Certified Application Developer (CAD).
- ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA).
Skills:
- ServiceNow Architecture.
- ITSM.
- ITOM.
- ITAM.
- CSM.
- HRSD.
- SecOps.
- REST.
- SOAP.
- APIs.
- MID Server.
- IntegrationHub.
- CMDB.
- Service Catalog.
- Flow Designer.
Qualification And Education:
- 10+ years of experience.
- 5+ years in ServiceNow Architecture.
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Benefits
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
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