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Judge Group, Inc.

Job Details

Skills

Application Support
Technical Support
Business Operations
Business Process
Workflow
Customer Communications
Operating Systems
Collaboration
IT Infrastructure
Network
Computer Hardware
Reliability Engineering
Technical Writing
Test Plans
Oracle Management Server
Energy
Telecommunications
SQL
Database
Python
Scripting
Shell Scripting
Microsoft Windows Server Administration
Software Configuration
Data Analysis
Reporting
Documentation
Conflict Resolution
Problem Solving
Database Administration
Testing
Enterprise Software
Network Operations
GRID
Management
Privacy
Marketing

Application Support
Technical Support
Business Operations
Business Process
Workflow
Customer Communications
Operating Systems
Collaboration
IT Infrastructure
Network
Computer Hardware
Reliability Engineering
Technical Writing
Test Plans
Oracle Management Server
Energy
Telecommunications
SQL
Database
Python
Scripting
Shell Scripting
Microsoft Windows Server Administration
Software Configuration
Data Analysis
Reporting
Documentation
Conflict Resolution
Problem Solving
Database Administration
Testing
Enterprise Software
Network Operations
GRID
Management
Privacy
Marketing

Summary

Location: Tustin, CA Salary: $65.00 USD Hourly - $70.00 USD Hourly Description:
Application Support Analyst - Grid Operations Systems
Education

Bachelor's Degree required.
Position Summary

Seeking an experienced Application Support Analyst to provide operational, maintenance, and technical support for a utility outage management and grid operations application. The role will support critical business operations, system enhancements, data analysis, infrastructure upgrades, and application configuration activities within an electric utility or similar mission-critical environment.
Key Responsibilities

Provide operational and maintenance support for an enterprise Outage Management System (OMS) and related grid operations applications.
Support Pacific Time Zone business hours and participate in a shared on-call support rotation.
Assist with application logic, business processes, workflows, and data analysis related to outage management operations, customer communications, and utility projects.
Support database and operating system upgrades, including application configuration, testing, validation, and post-deployment activities.
Collaborate with IT infrastructure, network, database, and application teams to maintain and enhance hardware and software environments.
Perform data analysis and support reporting and data requests from SQL databases related to utility operations and outage events.
Design, administer, monitor, and maintain application software configurations to ensure system reliability and performance.
Develop, execute, and maintain automation using shell scripting and/or Python.
Create, review, and maintain technical documentation, including configuration procedures, system logic documentation, test plans, and operational runbooks.
Troubleshoot application, database, and server-related issues and provide timely resolution.

Required Qualifications

Experience supporting and maintaining an enterprise Outage Management System (OMS) or similar utility operations application.
Experience working within an electric utility, energy, telecommunications, transportation, or other critical infrastructure environment preferred.
Strong understanding of grid operations, outage management processes, and operational support functions.
Hands-on experience with:
- SQL databases
- Python scripting
- Shell scripting
- Windows Server administration and operational support
- Application configuration and maintenance
Experience performing data analysis and supporting business and operational reporting requirements.
Ability to work effectively with cross-functional technical and business teams.
Strong documentation, troubleshooting, and problem-solving skills.

Preferred Skills

Utility operations systems experience.
Database administration and support experience.
Application upgrade, testing, and deployment experience.
Enterprise application monitoring and support experience.
Knowledge of outage management, network operations, or grid management systems.

By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: cxjudgpa
Position Id: 1144462
Posted 4 hours ago

Company Info

About Judge Group, Inc.

The Judge Group, is a leading professional services firm specializing in talent, technology, and learning solutions. We consult, staff, train, and solve. Through our work we make people and organizations better.

Our services are successfully delivered through a network of more than 30 offices across the United States, Canada, and India. The Judge Group is proud to partner with the best and brightest companies in business today, including over 60 of the Fortune 100. We serve organizations in financial services, healthcare, life sciences, insurance, government (including aerospace and defense), manufacturing, and technology and telecommunications.

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IT Project Manager III

Judge Group, Inc.

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About Judge Group, Inc.

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