OCM Lead Consultant

Client is seeking an experienced OCM & Supplier Management Lead to serve as the critical strategic liaison between the Supplier Management Office and the Organizational Change Management (OCM) team for our premier client in Washington, D.C. In this pivotal role, you will evaluate existing vendor workflows, eliminate manual redundancies, and spearhead the digitization and standardization of end-to-end supplier lifecycle practices. By combining rigorous vendor governance with structured change methodologies (such as Prosci ADKAR and SAFe), you will design and implement centralized workflows, robust compliance controls, and actionable reporting dashboards, while driving comprehensive communication, training, and stakeholder adoption strategies across the enterprise.

Key Responsibilities

• Process & Workflow Modernization: Assess current supplier management processes, manual trackers, and reporting tools to identify gaps, risks, and inefficiencies; design current-state and future-state process maps to transition manual activities into centralized, scalable digital workflows.
• Stakeholder Facilitation & Enablement: Facilitate structured working sessions across business units and procurement to gather requirements, validate operational processes, evaluate dashboard needs, and accelerate the adoption of new standardized tools.
• Asset & Governance Standardization: Create, standardize, and maintain enterprise playbooks, operating procedures (SOPs), intake workflows, and templates for Statements of Work (SOWs), RFIs, RFPs, onboarding, ongoing performance reviews, and offboarding.
• Reporting & Performance Dashboards: Build, maintain, and operationalize reporting models and executive dashboards using tools like Power BI, Tableau, or Jira to monitor supplier selection, contract status, performance trends, SLA compliance, and open action items.
• Supplier Governance & Risk Controls: Establish a comprehensive supplier performance framework—including KPIs, balanced scorecards, and governance cadences—while identifying compliance and vendor financial risks to ensure audit-readiness and clear escalation paths.
• Change Management & Adoption Execution: Formulate and execute structured change management strategies (utilizing ADKAR, Kotter, or related frameworks), delivering role-based training materials, job aids, user guides, and clear multi-channel communications to embed new ways of working.

Qualifications & Requirements

• Professional Experience: Proven track record in supplier management, vendor operations, procurement transformation, process improvement, or enterprise governance initiatives.
• Supplier Lifecycle Mastery: In-depth understanding of the complete vendor and contract lifecycle, including intake, sourcing/RFP support, selection criteria, onboarding, risk and financial management, performance scorecards, and contract renewals/offboarding.
• Digital Transformation & Toolset Expertise: Demonstrated hands-on ability to digitize manual processes using collaboration and analytics tools such as Power BI, Tableau, Jira, Confluence, SharePoint, MS Copilot, Figma, or advanced Excel.
• Change Management & Methodology Acumen: Strong background in organizational change management (OCM), stakeholder engagement, continuous improvement, and agile delivery frameworks.
• Certifications: Active certification in change management or agile methodologies strongly preferred (e.g., Prosci/ADKAR, Certified Change Management Professional [CCMP], SAFe, or Lean Six Sigma).
• Communication & Relationship Building: Exceptional verbal, written, and executive presentation skills, with a demonstrated ability to navigate complex matrixed environments and build trusted partnerships with cross-functional leadership.