Tier 2 / Tier 3 IT Support Specialist, Onsite, Washington, DC We currently have a great opportunity for a Tier 2 / Tier 3 IT Support Specialist. This position is primarily on-site but may allow for hybrid or remote flexibility if the candidate meets all background and compliance requirements. Tier 2 / Tier 3 IT Support Specialist Responsibilities: - Provide escalated IT support. - Troubleshoot Windows 10/11, Microsoft 365 applications, VPNs, printers, and peripherals. - Support VIP users. - Doc