Network Services Engineer

Position: Network Services Engineer

Location: Remote

Job description

Support network integration initiatives for the LHC team by providing enterprise-level LAN/WAN and telecommunications services. The role focuses on maintaining stable, secure, and reliable network connectivity across integrated environments.

Responsibilities:

Support, monitor, test, and troubleshoot LAN/WAN and telecom infrastructure

Monitor network uptime and resolve connectivity issues escalated from Level 1 support

Install, maintain, patch, and secure network and telecom equipment

Perform routine network maintenance and recommend/schedule repairs

Support and train users and IT staff on network/telecom troubleshooting

Collaborate with engineers and managers on complex network tasks

Skills Must have:

Mandatory Skills (no less than 7 years):

LAN/WAN Networking

Network Troubleshooting

TCP/IP

Network Hardware & Telecom Equipment

Network Monitoring

Experience working in an ITIL environment

Hands-on experience supporting, monitoring, and troubleshooting enterprise LAN/WAN and telecommunications environments. Strong understanding of TCP/IP networking, network hardware, and connectivity issue resolution, including escalation handling and system uptime monitoring.

Nice to have:

Experience with healthcare or large enterprise network environments, exposure to network security practices, and ability to train or guide users and junior IT staff. Familiarity with network integration projects is a plus.