Workfront Designer

Workfront Designer, Workfront

100% remote

The challenge

What you'll do

• Consult with customers to identify needs, define solution requirements, develop business processes, and craft the roadmap.
• Prioritize and manage the backlog of work; participate in one or more scrum teams to define goals, set priorities, and help manage delivery.
• Partner with technical team and customer partners to coordinate the development, testing, implementation, and roll-out of new capabilities.
• Stay abreast of customer success on the workflows and provide consulting and/or configuration required to provide expected value.
• Ensure solution adherence to global standards and compliance with established Workfront platform governance.
• Review upcoming product release functionality and determine where it can be incorporated to mature current processes.
• Be the voice of the customer, advocating on behalf of the organization within the larger Enterprise Workfront administrative framework.
• Work with cross-functional partners to drive consensus across teams and advocate solutions that balance the needs of our users with our business goals.
• Partner with global teams to collaborate on common processes, where applicable.
• Develop key performance metrics and maintain reports and dashboards that monitor project and operational health.

Requirements:

• 5+ years experience in the role of Business Analyst, Business Systems Analyst, Product Analyst, or similar
• Excellent knowledge of work management and automations in the context of complex workflows
• Workfront Admin Certification (Adobe Certified Professional Adobe Workfront Core Developer) or ability to obtain within first 30 days
• Proven track record leading process design, project management, and change management activities for the development and implementation of business process changes and tools
• Strong analytical skills and a drive to experiment; ability to use data to drive decision making
• Demonstrated success managing cross-functional stakeholders through a thoughtful prioritization process that drives towards delivery
• Superb communicator and problem-solver
• Knowledge of the processes and operations of a global marketing function preferred