job summary:
As a Software QA Field Technician you will work closely with customers, software development teams, hardware teams, and product owners to investigate and triage issues in the field, reproduce issues in a lab environment, identify defect patterns, and document testing results all to maintain the highest quality of the Freestyle fleet of dispensers
location: Atlanta, Georgia
job type: Contract
salary: $30 - 40 per hour
work hours: 9am to 5pm
education: Bachelors
responsibilities:
- Partner with customers and operations teams to analyze and evaluate field issues
- Analyze logs and stack traces to assist development resources in defect debugging
- Work closely with software and hardware development teams to identify root cause of field defects
- Provide support on software release testing to understand new dispenser features and
functionality
- Provide support for innovation projects and engineering prototypes
- Grow to be a subject matter expert of the software and dispenser functionality
Minimum Qualifications:
- Computer Science degree or equivalent engineering degree with three years of industry
experience
- Excellent knowledge of software development lifecycle, testing methodologies, and testing
tools
- Ability to triage problems, prioritize accordingly, and propose resolutions
- Ability to work independently, raise issues and take corrective action
- Detail oriented, analytical, and creative thinker with passion for quality processes
- Fluent in software QA metrics, operations, and statistics
- Strong interpersonal communication skills
Highly Preferred Qualifications:
- Field-experience troubleshooting issues and communicating with clients and customers
- Ability to design and execute issue reproduction scenarios
- Strong working knowledge of Linux, shell scripting, and unix command line tools
- Strong working knowledge of Java and, at least, one other software language
- Ability to use backend communication protocols such as APIs and web services
- Knowledge of version control systems such as GIT or similar tools
- Experience working in a mixed software and hardware environment
qualifications:
Minimum Qualifications:
- Computer Science degree or equivalent engineering degree with three years of industry
experience
- Excellent knowledge of software development lifecycle, testing methodologies, and testing
tools
- Ability to triage problems, prioritize accordingly, and propose resolutions
- Ability to work independently, raise issues and take corrective action
- Detail oriented, analytical, and creative thinker with passion for quality processes
- Fluent in software QA metrics, operations, and statistics
- Strong interpersonal communication skills
Highly Preferred Qualifications:
- Field-experience troubleshooting issues and communicating with clients and customers
- Ability to design and execute issue reproduction scenarios
- Strong working knowledge of Linux, shell scripting, and unix command line tools
- Strong working knowledge of Java and, at least, one other software language
- Ability to use backend communication protocols such as APIs and web services
- Knowledge of version control systems such as GIT or similar tools
- Experience working in a mixed software and hardware environment
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
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