ServiceNow Tech BSA

job summary:

This position requires candidates to work onsite on a hybrid schedule in Reston, VA.

This person will help understand functional requirements to provide lean and effective solutions using the appropriate technology stack in an agile manner. They will also support other teams in testing, implementation, and production support where needed while following all internal processes for development and operations.

This person should have a technical background within ServiceNow (ideally starting their career as a ServiceNow Administrator and transitioning into an Analyst role over time).

location: Reston, Virginia

job type: Permanent

salary: $130,000 - 140,000 per year

work hours: 9am to 5pm

education: Bachelors



responsibilities:

• Manage backlog, gather requirements, design, test & support various implementations, enhancements, and upgrades on the ServiceNow platform with minimal supervision.
• Actively participate and collaborate in a mature operational model and help enhance processes.
• Collaborate tasks with vendor technical support, other internal systems teams, and project development staff to ensure successful COTs/SaaS integration implementation within the enterprise
• Manages the ServiceNow/UCMDB/Flexera Discovery infrastructure, including schedules, credentials, mid-servers and patterns
• Help design, test, and support RESTful web services, Linux and scripting environments, integrations, database, and server development
• Support software and web architecture requirements analysis, testing and maintenance
• Leverage deep functional knowledge to independently design and develop smart and innovative solutions to satisfy business requirements
• Develop deep understanding of tie-ins with other systems and platforms within the corporate systems landscape
• Ensure key documentation is completed to a high standard and present technical information to senior management in a concise manner
• Hands-on ability to build quick prototypes/visuals to assist with high level product concepts and epic stories
• Write and maintain strong unit, functional and integration tests ready to be automated in a continuous integration environment
• Active participation in evolving our application platform to meet scaling, security, and compliance need

qualifications:

5+ years of hands-on experience working with multiple ServiceNow modules like ITSM, Change-Incident-Problem Management, Asset Management, CMDB, Release Management, GRC, or Vendor Risk Management.

Experience in working on RESTful web services, Linux and scripting platforms and technical audit platforms is preferred

Experience in Software Asset Management (SAM) / IT Asset Management (ITAM) domain for both on-prem and SaaS software platform, USU, SNOW License Manager or HP Asset Manager

Excellent analytical, problem-solving skills with clear and concise communication - verbal and written

Minimum of 8 years of related experience with a bachelor's degree in computer science (or equivalent work experience); or 6+ years and a master's degree in computer science (or equivalent work experience)

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.