IT Business Analyst III

Job#: 3019082

Job Description:

Job title: IT Business Analyst

Location: Richmond VA

Duration: 12 months

Payrate: $50.00 - 53.56/hr

Description:

This role is leading our Vulnerability Remediation Support Analysts team. This is a new team of analysts that will perform the following key roles:

Preparing the domains and the Enterprise for our ServiceNow transition

Providing strategic leadership across ServiceNow and domains to influence change over time

Experts on process, data, stakeholders in an assigned domain of vulnerability remediation and patching

Responsible for delivering support (answers to questions related to vulnerability management and patching) via existing Tech Support Channels

Serving as 1st line liaison into Operations and Engineering Team in CTI/APSE GBS performing vulnerability remediation and patching

Identifying process and automation improvement opportunities in given domain

Required skills

ServiceNow Vulnerability Management experience required.

Experience with Confluence and vulnerability management is a strong plus.

Problem resolution (security vulnerabilities)

Team Leadership

Coaching and Development

Goal setting

Player/ Coach mentality

Collaboration

Influence

Project Management

Result Orientation

Stakeholder Management

Analytical Thinking

Business Acumen

Financial Management

Innovative Thinking

Risk Management

Adaptability

DevOps Practices

Solution Delivery Process

Solution Design

Technical Strategy Development

Ability to communicate and engage and build partnership at a senior leadership level.

Self-Starter, intellectually curious, and eager to learn.

expertise in a CIO Application or CTI product portfolio

Able to work in a very fluid fast paced environment.

Enjoy working in a collaborative, matrixed environment.

Strong organizational skills

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.