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MuleSoft RPA Developer

Remote • Posted 15 hours ago • Updated 15 hours ago

Contract W2

Contract Independent

Contract Corp To Corp

No Travel Required

Remote

Depends on Experience

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Job Details

Skills

MuleSoft RPA
Any Point
RPA

Summary

Job Title: MuleSoft RPA Production Support Engineer

Location: Remote

Duration: Contract

Job Details:

Summary
Provide L2/L3 production support for MuleSoft-based RPA/automation workflows and integrations. Ensure stable operations, issue resolution, proactive monitoring.

Key Responsibilities

Monitor MuleSoft RPA jobs, queues, APIs, connectors, and integration runtimes.
Perform L2/L3 support for production incidents, failures, and performance issues.
Analyze logs, error traces, and payloads to identify root causes.
Manage incident lifecycle: triage, fix, validation, closure, and documentation.
Deploy patches, configuration updates, and minor enhancements in lower and production environments.
Maintain automation schedules, triggers, credentials, and system configurations.
Support integrations between MuleSoft, RPA bots, ERP/CRM systems, APIs, and external services.
Follow ITSM processes (incident, problem, change management).
Create SOPs, runbooks, and knowledge-base articles for recurring issues.
Ensure SLAs for response, resolution, and uptime are met.

Required Skills & Experience

3 6 years of experience in RPA production support or integration support.
Hands-on experience with MuleSoft Anypoint Platform, including:

Monitoring (Anypoint Monitoring, Runtime Manager)
API Manager, flows, connectors
CloudHub/Hybrid runtimes

Strong understanding of RPA operational support (any platform: MuleSoft RPA, UiPath, Automation Anywhere, Blue Prism, etc.).
Ability to debug JSON/XML payloads, API calls, logs, and connectors.
Experience supporting automations integrated with ERP/CRM systems (e.g., NetSuite, Oracle, SAP, Salesforce).
Familiarity with schedulers, queues, credential vaults, and integration triggers.
Basic understanding of CI/CD pipelines for MuleSoft deployments.
Strong communication and documentation skills.
Ability to work independently during US overlap hours.

Good to Have

MuleSoft certifications (MCD-Level 1, MCPA, MCIA).
Experience with SQL, Postman, Splunk, Kibana, or other log-analysis tools.
Experience with AWS/Azure services related to integration monitoring.
Knowledge of RPA exception handling best practices.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10114122
Position Id: 8828965
Posted 15 hours ago

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