Digital Operations Project Manager

Title: Digital Operations Project Manager

Location: 100% Remote

Duration: 12 months

The Digital Operations Project Manager for Genius POS Activation will be responsible for overseeing digital projects from conception to completion, managing project scope, budgets, and timelines, and coordinating cross-functional teams of campaign activation managers, lifecycle/email automation teams, digital developers, designers, and Line of Business marketers. The role resides in our Global Marketing Operations team and requires a deep multi-channel marketing background, strong organizational, leadership, and communication skills, and the ability to manage risks and ensure quality assurance to deliver projects on time and within budget.

Key responsibilities

• Project planning: Define project scope, objectives, and create detailed project plans.
• Budget and timeline management: Monitor project budgets, schedules, and resources to ensure timely and cost-effective delivery.
• Team coordination: Lead and coordinate cross-functional teams, assign tasks, and ensure everyone is working toward common goals.
• Risk and issue management: Identify potential risks and troubleshoot problems to ensure smooth project execution.
• Quality assurance: Evaluate deliverables to ensure they meet functionality and user experience standards.
• Stakeholder communication: Provide regular status reports to clients or stakeholders and manage expectations.
• Process improvement: Optimize workflows and ensure smooth execution of digital initiatives, which may include managing system integrations and data analytics.

Required skills and qualifications

• 7+ years of experience in managing projects that cover digital asset and campaign creation including web, email, SMS, chat, landing pages, paid media, SEO content, digital brand activations, domain and URL requests, digital tools and calculators.
• 7+ years of experience using project management tools and software, such as Wrike, Workfront, Monday.com.
• 5+ years experience working as a scrum master promoting agile principles.
• 5+ years of digital technologies such as content management systems, web development, Google Analytics, UTMs, lifecycle marketing campaigns through marketing automation platforms (Marketo, Eloqua, Hubspot or Pardot) and CRMs, and data analysis.
• 3+ years of International digital project management experience to understand localization requirements.
• Strong leadership, communication, and problem-solving skills are essential for guiding teams and managing stakeholders.
• Organizational skills: Excellent time management and organizational abilities to handle multiple projects and priorities.

Education

• A bachelor's or master's degree in a relevant field like computer science, business administration, marketing or information technology is preferred.