Fraud Analyst

Duration: 11+ Months

Location: PA-West Chester, Hybrid 3-4 days onsite

Overview: Crew helps our clients deliver change through IT project delivery, business process improvement, and operational efficiency efforts. Our high-performing consultants are natural leaders who manage a wide range of responsibilities that vary from assignment to assignment. Our consultant training programs, investment in career development, and premier client portfolio ensure constant challenge and rapid growth for our employees. Crew process improvement associates measure and document customer satisfaction, cost and time reduction, and quality improvement processes and develop strategies to improve them.

Responsibilities:

Assist in daily tasks to identify and mitigate high risk payment activity across multiple lines of business

Leverage a variety of tool sets to investigate and review transaction history and administrate mitigation features through internal and vendor tools

Collaborate with other security focused business partners to provide information and feedback on account specific investigations

Identify and flag patterns of high risk activity across accounts to provide insights to team for large scale mitigation

Provide feedback on processes and tools for further strategic investments

Monitor email, ticket, and internal reporting to resolve on case by case basis

Account Research and Fraud Trend Linking across lines of business

Administrate Account settings and Fraud controls

Self-Guided research and investigation of account activity

Presentation of findings for internal team and business partners

Provide feedback on reporting/rules admin for improved risk exposure

Other duties as assigned

Qualifications:

Payments experience

Fraud/risk experience

Cybersource/Decision Manager experience

Payment Fraud Platform Operations

Remedial SQL

Tableau

The salary range for this role is $62,000 to $85,000 or the hourly equivalent. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Turnberry Solutions offers benefits such as a comprehensive healthcare package (medical, dental, vision), disability and group term life insurance, health and flexible spending accounts, a utilization bonus, 401(k) with match, flexible time off for salaried employees, parental leave for salaried employees, and flexible work arrangements (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Turnberry, you'll find a far-reaching choice of benefits and incentives.

At Turnberry, inclusion is one of our core values. We are committed to creating a positive and connected work environment for all and are fully invested in and focused on hiring and growing a diverse team of high performers. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry: Turnberry is an Equal Employment Opportunity employer, and recruits, employs, trains, compensates, and promotes regardless of age, ancestry, family medical or genetic information, gender identity and expression, marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics.

Americans with Disabilities Act (ADA)

Turnberry will provide reasonable accommodation with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please send an email to our Human Resources department at