Local Only! Computer Support Specialist

Job Title:              Computer Support Specialist

Location:             One State Street, New York, NY 10004

Duration:             2 years

Interview:           Video

 LinkedIn with pic     

Minimum Candidate Qualifications :

1. Three years of experience in Information Technology and customer service which includes the following: IT customer support and training, Computer installation, diagnosis and repair, Network & standalone printer installation, diagnosis & repair, Basic troubleshooting scanners and other peripheral devices, Microsoft Office Suite troubleshoot / desktop support, Virtual meetings tools including MS Teams, Zoom and WebEx, Windows 10 desktop support, VPN and remote technical support, Adobe Pro troubleshoot / desktop support
2. An Associate's Degree in computer science, information systems, management systems, information technology, or cybersecurity.
3. Proof of eligibility to work in NYS.

Duties include, but are not limited to, the following:

• Performing installation, administration, testing, and maintenance of hardware and software; deploying, configuring, hardware and software.
• Participating in meetings and working with users, vendors, consultants, and IT staff to discuss IT solution options and to assist in recommending appropriate system platforms for meeting program requirements.
• Preparing and assisting with documentation preparation for procedural manuals and online help instructions for users, and technical documentation manuals for IT staff; performing installation, administration, testing, and maintenance of hardware and software; deploying, configuring, hardware and software. Providing and administering training in hardware and software technologies.

Miscellaneous Information:

• Monday through Friday, 10 AM to 6 PM; 37.5 hours per week.
• Telecommuting may be allowable upon discretion of the hiring manager.
• Client does not provide parking, but the office is accessible by bus.
• Interviews will be conducted in-person or online based on the availability.
• Training will be provided.