Technology Trainer Location: Kansas City
Role Details: Non-Exempt (35 hours); Hybrid 2 days a week in office
The Role Clyde & Co is seeking an experienced legal IT technology trainer, able to deliver training on legal applications nationally and internationally, including production of appropriate training documentation, training videos and elearning.
The role is highly proactive making direct approaches to Project Managers, practice groups and working closely with the rest of the IT department.
Responsibilities Specific responsibilities include, but are not limited to:
- Deliver training for IT projects
- Design training programs aligned with business needs
- Deliver training using a variety of methods
- Respond appropriately to ad hoc training requests
- Identify training requirements across the user base
- Conduct weekly New Starter Inductions and scheduled training sessions
- Provide onsite training and support based on business needs
- Travel to other offices as required, which may include overnight stays
- Create and update user-friendly supporting documentation, videos, manuals, cue cards, and quick reference guides
- Action requests received through the team inbox and ServiceNow
- Use the LMS to ensure training records are kept up to date
Essential Skills & Experience - 1-2 years of experience in an IT Trainer or equivalent role
- Excellent communication and reporting skills across all levels of the business
- Experience working on IT projects
- Advanced proficiency in Microsoft Office
- Experience with eLearning software, including Articulate 360
- Experience with AI video generators, such as Synthesia
- Familiarity with all aspects of the training lifecycle, including delivering bespoke applications training
- Experience delivering training in a legal or professional services environment
- Experience leading online learning events
- Flexibility and adaptability
- Ability to interpret requirements and seek clarification when needed
- Ability to quickly learn bespoke software and business processes
- Experience using a Learning Management System (LMS)
- Bilingual in French is a plus, but not required
Why Join Us? At Clyde & Co, we believe in supporting your professional growth while ensuring you have the flexibility and benefits you need to thrive. Here's what you can look forward to:
- Hybrid Work Flexibility - Enjoy a perfect balance between remote and in-office work.
- Generous Paid Time Off - Generous paid time off, holidays, plus an annual "wellbeing" day.
- Comprehensive Health Benefits - Medical, dental, and vision coverage for you and your family.
- Robust Disability Coverage - Comprehensive short-term and enhanced long-term disability plans.
- Referral Rewards - Earn generous bonuses for introducing talented colleagues to our team.
- Mentorship & Career Growth - Access strong mentorship, global training programs, and career development support.
- Engaging Culture - Participate in exciting social events, volunteer and community service initiatives, and professional development opportunities.
- Inclusive Parental Leave - Six months fully paid, for all parents regardless of gender or path to parenthood.
The Firm When you work at Clyde & Co, you join a team of 500 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets.
Our Commitment Clyde & Co is proud to be an equal opportunities employer. Our values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity. Learn more about our interview process.
A Note on Privacy Please take a moment to read our privacy notice.. This describes what personal information Clyde & Co (we) may hold about you, what it's used for, how it's obtained, your rights and how to contact us as a data subject.
If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice.
This is the job description as constituted at present; however, Clyde & Co reserves the right to reasonably amend it in accordance with the changing needs of the business.
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