Overview of Citi: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.
Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together.
Overview of the Role: The Head of Estate Management is a strategic professional who oversees the technological infrastructure of an estate, ensuring it aligns with business needs and supports operational efficiency. This role requires strategic planning, leadership of technical teams, and a strong understanding of both IT and estate management principles.
There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the technology organization.
Responsibilities :
- Oversees a team of Infrastructure Analysts and Project Managers, ensuring effective management and coordination of efforts to address various technological concerns within the estate.
- Collaborates closely with Application Teams, Solution Architects and Infrastructure to understand the technology infrastructure requirements based on the Book of Work.
- Proactively monitors and manages costs globally based on all applications' components including software licenses suggesting alternatives in partnership with Solution Architecture to be effective custodians of on-prem and cloud infrastructure
- Collaborates with Application Teams, Production Support, Risk Control, CISO and other stakeholders to identify and remediate Technology Risks globally
- Works with Solution Architects and Engineering Managers to forecast future needs and plan and execute infrastructure projects to ensure availability of solutions.
- Reviews and monitor overall capacity planning based on current usage and future needs.
- Actively engages with Application Team on strategic initiatives related to Engineering Excellent, strategic tooling and capabilities.
Qualifications :
- 15+ years relevant experience
- Experience in many different types of infrastructure options to deploy on premise.
- Relevant managerial experience in creating business cases & technology evaluation
- Ability to manage multiple activities and changing priorities in a complex environment
- Consistently demonstrates clear and concise written and verbal communication
- Ability to create and maintain effective partnerships with multiple stakeholders
- Ability to develop working relationships, guiding and influencing others with developed communication and diplomacy skills
- Ability to work under pressure and to meet tight deadlines
- Self-starter with ability to take the initiative and master new tasks quickly
- Methodical with keen attention to detail
Job Family Group: Technology
Job Family: Applications Development
Time Type: Full time
Primary Location: Jersey City New Jersey United States
Primary Location Full Time Salary Range: $170,000.00 - $300,000.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills Please see the requirements listed above.
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date: Jul 29, 2025
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.
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